Ortho Upper Extremities Clinical Support Specialist

Zimmer Biomet; Cairns Regional; On-site; AUD 70,000 - 95,000; Full time

Job summary

Zimmer Biomet is seeking an Upper Extremities Clinical Support Representative to partner with surgeons, theatre teams and healthcare professionals across Far North Queensland. This role suits someone with clinical credibility who can thrive in operating theatres and deliver patient-focused support.

The candidate may come from an orthopaedic or medical device clinical support background, or be an Allied Health professional (e.g., Physiotherapist) transitioning to medical devices.

Qualifications

• Degree qualification in Health, Nursing, Physiotherapy, Science, Business, Marketing or related discipline.
• Strong communication skills to build trust and influence clinical stakeholders.
• Ability to become technically proficient across the assigned product portfolio.
• Excellent organisational and time management skills.
• Willingness to travel up to 90% in the assigned territory.

Responsibilities

• Support sales objectives by providing high-quality clinical service, advice and case support to customers.
• Build and maintain strong professional relationships with surgeons, registrars, nurse unit managers, theatre staff, CSSD teams and other key stakeholders.
• Drive appropriate utilisation of Zimmer Biomet solutions by ensuring the right product is available for the right patient.
• Manage nurse, registrar and surgeon engagement through lead identification, case management and structured product in-service training.
• Ensure timely return and tracking of instrument sets post-procedure.
• Develop and maintain surgeon-specific surgical technique and workflow documentation.
• Provide case support outside your defined territory when required.
• Actively support the Sales team in the execution of the Sales Plan and achievement of annual targets.

Skills

Clinical support

Orthopaedics knowledge

Communication skills

Relationship building

Organisational skills

Attention to detail

Sales collaboration

Education

Health/Nursing/Physiotherapy/Science/Business/Marketing degree

Job description

Zimmer Biomet is seeking an Upper Extremities Clinical Support Representative to partner with surgeons, theatre teams and healthcare professionals across Far North Queensland. This role suits someone with clinical credibility who can thrive in operating theatres and deliver patient-focused support.

The candidate may come from an orthopaedic or medical device clinical support background, or be an Allied Health professional (e.g., Physiotherapist) transitioning to medical devices.