Organisational Excellence & Process Analyst

PHILLIP RILEY PROJECTS PTY LTD; Canberra; On-site; AUD 88,000 - 108,000; Full time

Job summary

PHILLIP RILEY PROJECTS PTY LTD in Canberra is seeking an experienced Organisation and Methods Analyst to join our team. You will analyse organisational structures, workflows and processes to improve customer experience and resource efficiency, and recommend strategies to drive continuous improvement.

The role requires a bachelor-level qualification (or equivalent 5+ years of relevant experience), strong analytical ability and excellent communication skills.

Qualifications

• Bachelor level qualification or higher is required.
• Strong analytical thinking and communication skills are essential.
• Experience with business process improvement methodologies is expected.

Responsibilities

• Assist and encourage development of objectives, strategies and plans to improve customer experience and efficient use of resources.
• Identify business and organisational gaps and opportunities using continuous improvement methods.
• Analyse and evaluate current systems, capabilities and structures.
• Advise clients on recommendations based on analysis of current-state gaps to provide solutions.
• Prepare proposals to revise methods, alter workflows, redefine job functions and support innovation.
• Assist in implementing approved recommendations.
• Provide coaching and mentoring to individuals and teams to build capabilities.

Skills

Analytical thinking

Excellent communication

Business process improvement

Education

Bachelor degree or higher

Job description

PHILLIP RILEY PROJECTS PTY LTD in Canberra is seeking an experienced Organisation and Methods Analyst to join our team. You will analyse organisational structures, workflows and processes to improve customer experience and resource efficiency, and recommend strategies to drive continuous improvement.

The role requires a bachelor-level qualification (or equivalent 5+ years of relevant experience), strong analytical ability and excellent communication skills.