Organisation and Methods Analyst ACT

PHILLIP RILEY PROJECTS PTY LTD; Canberra; On-site; AUD 88,000 - 108,000; Full time

Job summary

PHILLIP RILEY PROJECTS PTY LTD in Canberra is seeking an experienced Organisation and Methods Analyst to join our team. You will analyse organisational structures, workflows and processes to improve customer experience and resource efficiency, and recommend strategies to drive continuous improvement.

The role requires a bachelor-level qualification (or equivalent 5+ years of relevant experience), strong analytical ability and excellent communication skills.

Qualifications

• Bachelor level qualification or higher is required.
• Strong analytical thinking and communication skills are essential.
• Experience with business process improvement methodologies is expected.

Responsibilities

• Assist and encourage development of objectives, strategies and plans to improve customer experience and efficient use of resources.
• Identify business and organisational gaps and opportunities using continuous improvement methods.
• Analyse and evaluate current systems, capabilities and structures.
• Advise clients on recommendations based on analysis of current-state gaps to provide solutions.
• Prepare proposals to revise methods, alter workflows, redefine job functions and support innovation.
• Assist in implementing approved recommendations.
• Provide coaching and mentoring to individuals and teams to build capabilities.

Skills

Analytical thinking

Excellent communication

Business process improvement

Education

Bachelor degree or higher

Job description

PHILLIP RILEY PROJECTS PTY LTD – Canberra ACT

Phillip Riley are looking for an experienced Organisation and Methods Analyst to join our team.

As an Organisation and Methods Analyst, you will support the continuous improvement of business operations by analysing organisational structures, workflows, and processes. Your role will involve recommending and implementing strategies to enhance customer experience and resource efficiency.

Main Tasks

• assist and encourage the development of objectives, strategies and plans aimed at achieving optimal customer experience and satisfaction and the effective use of organisations' resources and capabilities
• identifying business and organisational gaps and opportunities through application of continuous improvement and change methodologies
• analysing and evaluating current systems, capabilities and structures
• advising clients on recommendations based on analysis of current-state gaps to provide solutions to organisational problems
• preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and support organisational innovation and improvements
• assisting in implementing approved recommendations
• providing coaching and mentoring to individuals and teams to build specific capabilities

Key skills:

This role requires strong analytical thinking, excellent communication, and a deep understanding of business process improvement methodologies.

A qualification at the bachelor level or higher is required, though equivalent work experience of 5+ years is also acceptable.

Minimum of 1 year's experience required

Salary $87,500 - $107,500 + Superannuation

Job Type: Full-time

Work Location: In person