Organisational Change Manager - LMS

Peoplebank; Brisbane; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

Peoplebank is seeking a Senior Organisational Change Manager to lead the end-to-end change workstream for a statewide LMS program, delivering a modern platform including SAP SuccessFactors. You will uplift workforce capability and mobility across a complex, multi-stakeholder environment.

The role focuses on strategy-to-execution change management, governance, readiness, adoption, and training, with hybrid work options in Brisbane. Previous ERP/HR system transformation experience is essential.

Qualifications

• Experience leading enterprise-wide technology transformations (LMS/HR/ERP).
• Strong organisational change management capability from strategy to execution.
• Excellent executive-level communication and stakeholder management skills.
• Experience with readiness, adoption, comms and training workstreams.

Responsibilities

• Own and deliver the change management strategy, approach, plans, governance and reporting for the LMS implementation.
• Lead stakeholder engagement across executives, program leadership, business units and delivery teams.
• Conduct change impact assessments and develop readiness plans and targeted interventions.
• Lead communications, positioning and change narrative (messaging, benefits articulation, branding).
• Drive training & capability enablement (training needs analysis, learning materials, delivery coordination, schedules/calendars).
• Partner with technical streams on UAT/user validation and ensure business needs are reflected in delivery and rollout planning.
• Manage change risks/issues, monitor adoption, and provide status updates for governance forums.
• Lead/mentor a small change team and ensure high-quality change outputs.

Skills

Executive communication

Stakeholder management

Change management framework

Training & enablement

Risk & governance

Tools

SAP SuccessFactors

Prosci/ADKAR

Job description

Role:Organisational Change Manager – LMS
Contract:up to Jun 2027, possible extension
Location:Brisbane, hybrid options

About the Role

We’re seeking a Senior Change Manager to lead the end-to-end change workstream and drive adoption across a complex, multi-stakeholder environment. Be part of delivering a statewide Learning Management Solution (LMS) program, implementing a modern learning platform (incl. SAP SuccessFactors) to uplift workforce capability and mobility.

Key responsibilities

• Own and deliver the change management strategy, approach, plans, governance and reporting for the LMS implementation.
• Lead stakeholder engagement across executives, program leadership, business units and delivery teams.
• Conduct change impact assessments and develop readiness plans and targeted interventions.
• Lead communications, positioning and change narrative (consistent messaging, benefits articulation, branding).
• Drive training & capability enablement (training needs analysis, learning materials, delivery coordination, schedules/calendars).
• Partner closely with technical streams on UAT/user validation, ensuring business needs are reflected in delivery and rollout planning.
• Manage change risks/issues, monitor adoption, and provide clear status updates for governance forums.
• Lead/mentor a small change team and ensure high-quality change outputs.

Qualifications

• Proven experience leading change for enterprise-wide technology transformations (LMS / HR / ERP platforms).
• Strong organisational change management capability (strategy through to execution).
• Excellent executive-level communication and stakeholder management skills.
• Experience with readiness, adoption, comms and training workstreams.
• Exposure to SAP SuccessFactors.
• Experienced with Prosci/Adkar.

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.