Senior Change Manager

Paxus; Brisbane; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Paxus is seeking a Senior Change Manager for a Brisbane-based, contract transformation program. You will lead enterprise-wide change management across technology and business teams, shaping adoption and readiness, and ensuring alignment with senior stakeholders.

The role focuses on delivering measurable outcomes, building capability, and sustaining new operating models across multiple workstreams within a major financial services transformation. Brisbane-based with hybrid office attendance.

Qualifications

• Proven experience as a Senior Change Manager delivering enterprise-scale transformation or technology-enabled change.
• Strong expertise in change strategy, impact assessments, stakeholder engagement, communications, readiness and adoption planning.
• Experience working in complex, evolving or lower-maturity environments where processes, governance and ways of working need to be established or improved.
• Demonstrated ability to engage and influence senior stakeholders across Technology and business functions.
• Experience partnering with project teams, consultancies, vendors and external delivery partners.

Responsibilities

• Develop and implement change management strategies and plans aligned with program objectives and business outcomes.
• Conduct change impact assessments to identify effects on people, processes, roles and ways of working.
• Lead stakeholder engagement, communications, change readiness and adoption activities across multiple workstreams.
• Partner with program leaders, project managers and business stakeholders to identify change risks, address resistance and implement mitigation strategies.
• Support the adoption of new technology delivery frameworks, standards, governance practices and operating models.
• Build effective relationships across Technology, Procurement, HR, senior leadership and external delivery partners.
• Establish practical change management approaches in evolving environments where processes and priorities may still be developing.
• Collaborate with consultancies, vendors and internal teams to maintain alignment and support successful delivery.
• Monitor change effectiveness, gather feedback and identify opportunities for continuous improvement.
• Adapt change strategies and activities as program priorities evolve, ensuring a coordinated approach across the broader transformation.

Skills

Stakeholder engagement

Change strategy

Change readiness

Adoption planning

Communication

Influencing senior stakeholders

Job description

Brisbane CBD | Contract Opportunity | Multi-Year Transformation Program

Senior Change Manager

Brisbane CBD | Contract Opportunity | Multi-Year Transformation Program

Drive Change. Build Capability. Enable Transformation.

Are you an experienced Senior Change Manager who thrives in complex transformation environments and enjoys helping organisations embrace new ways of working?

We are seeking a talented Senior Change Manager to join a major transformation programwithin a leading Australian financial services organisation. This is an exciting opportunity to contribute to a significant, long-term transformation initiative focused on strengthening technology delivery, uplifting organisational maturity and building sustainable capabilities for the future.

If you enjoy working through ambiguity, influencing senior stakeholders and turning transformation objectives into practical outcomes, this could be your next opportunity.

About the Role

As Senior Change Manager, you will lead change management activities across a complex, enterprise-wide technology transformation program. Working closely with Technology, Procurement, HR and senior business stakeholders, you will help drive change readiness, stakeholder alignment and adoption of new processes, frameworks and ways of working.

This is an opportunity to make a meaningful contribution in an evolving environment where you will help establish structure, influence delivery approaches and support the successful implementation of new capabilities across multiple workstreams.

You will need to be comfortable navigating uncertainty, managing competing priorities and developing practical change strategies that deliver measurable outcomes.

Key Responsibilities

• Develop and implement change management strategies and plans aligned with program objectives and business outcomes.

• Conduct change impact assessments to identify the effects of transformation initiatives on people, processes, roles and ways of working.

• Lead stakeholder engagement, communications, change readiness and adoption activities across multiple workstreams.

• Partner with program leaders, project managers and business stakeholders to identify change risks, address resistance and implement mitigation strategies.

• Support the adoption of new technology delivery frameworks, standards, governance practices and operating models.

• Build effective relationships across Technology, Procurement, HR, senior leadership and external delivery partners.

• Establish practical change management approaches in an evolving environment where processes and priorities may still be developing.

• Collaborate with consultancies, vendors and internal teams to maintain alignment and support successful delivery.

• Monitor change effectiveness, gather feedback and identify opportunities for continuous improvement.

• Adapt change strategies and activities as program priorities evolve, ensuring a coordinated approach across the broader transformation.

About You

You are a proactive and adaptable change professional who combines strategic thinking with hands-on delivery. You can influence stakeholders at all levels, bring structure to complex environments and guide teams through significant organisational and technology change.

To be successful, you will bring:

• Proven experience as a Senior Change Manager delivering enterprise-scale transformation or technology-enabled change.

• Strong expertise in change strategy, impact assessments, stakeholder engagement, communications, readiness and adoption planning.

• Experience working in complex, evolving or lower-maturity environments where processes, governance and ways of working need to be established or improved.

• Demonstrated ability to engage and influence senior stakeholders across Technology and business functions.

• Experience partnering with project teams, consultancies, vendors and external delivery partners.

• Strong problem-solving, communication and relationship management skills.

• The ability to manage competing priorities, remain flexible and deliver outcomes in a dynamic program environment.

• A collaborative, team-first mindset and a focus on sustainable change and continuous improvement.

Experience in financial services, superannuation or wealth managementwill be highly regarded. However, candidates with strong enterprise transformation experience from other industries are encouraged to apply.

Why Consider This Opportunity?

• Long-term program of work:Contribute to a major transformation initiative expected to span several years.

• Enterprise-wide impact:Help shape how technology change is delivered across a complex organisation.

• Meaningful transformation:Support improvements in operating models, delivery frameworks, engineering capabilities and organisational maturity.

• Senior stakeholder exposure:Work collaboratively with leaders across Technology and key business functions.

• Opportunity to shape change:Help build structure, strengthen capability and embed sustainable ways of working rather than simply following established processes.

Contract Details

• Role:Senior Change Manager

• Location:Brisbane, with office attendance required at least a couple of days per week

• Engagement:Contract

We would love to hear from you.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds, and people living with a disability.