Order Processing & Invoicing Coordinator

Jotun Dekorativ Marketing; Melbourne; Presencial; AUD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Jotun Australia Pty. Ltd. is seeking a Customer Service Administrator to process orders, verify pricing, and coordinate with warehousing to support on-time delivery.

The role reports to the Customer Service Supervisor and requires accurate data entry and strong communication with customers and internal teams. The successful candidate will have 1–2 years in administration or customer service, a keen eye for detail, and the ability to work well in a fast-paced team.

Formación

• 1–2 years admin experience
• Experience in Customer Service/Call Centre is highly regarded
• Attention to detail and sense of urgency
• Excellent interpersonal and communication skills
• Strong work ethic and initiative; be a good team-player
• Applicant with a relevant tertiary degree is desirable
• Must hold full working rights

Responsabilidades

• Process and verify customer orders accurately and promptly
• Receive and enter orders for collection or delivery and ensure proper document flow
• Coordinate with warehouse on deliveries and follow up on reports
• Dispatch invoices and credit notes and ensure timely delivery
• Enter inventory transactions and verify pricing with POs/ SOs
• Resolve invoice inquiries and discrepancies with customers or partners
• Collaborate with Finance to settle disputed credits and pricing
• Log customer complaints and ensure pricing adherence

Conocimientos

Attention to detail

Interpersonal skills

Team player

Communication skills

Educación

Tertiary degree

Descripción del empleo

Jotun Australia Pty. Ltd. is seeking a Customer Service Administrator to process orders, verify pricing, and coordinate with warehousing to support on-time delivery.

The role reports to the Customer Service Supervisor and requires accurate data entry and strong communication with customers and internal teams. The successful candidate will have 1–2 years in administration or customer service, a keen eye for detail, and the ability to work well in a fast-paced team.