Invoicing & Customer Service Admin (Hybrid)

Buildsafe Australia; Gold Coast City; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Uniforms provided

Hybrid work

Fortnightly car washes on site

Monthly lunches

Gym discounts

Training & support

Permanent FT role

Job summary

Buildsafe Australia is seeking an Invoicing & Customer Service Administrator to join our Finance team at our Head Office in Arundel. This hands-on role supports invoicing, resolves invoice queries and collaborates with Operations, Sales, Estimating, Customer Service and Finance.

You’ll manage invoice and PO queries, follow up outstanding orders, support Accounts Receivable, and maintain accurate records. The ideal candidate is well-organised, detail-focused, and comfortable communicating with

Qualifications

• Permanent Australian working rights
• Previous administration or customer service experience
• Strong attention to detail and accuracy
• Good analytical and problem-solving skills
• Confident written and verbal communication

Responsibilities

• Investigate and resolve internal and customer invoice queries
• Follow up outstanding purchase orders with Supervisors and Estimators
• Manage scheduling and purchase order exceptions
• Resolve system-generated validations and invoicing exceptions
• Liaise with internal departments to resolve invoicing and monetary queries
• Communicate with customers regarding outstanding invoices and queries
• Support Accounts Receivable activities, including following up outstanding debtor invoices
• Assist with credit applications and associated administration
• Maintain accurate records and ensure actions are completed within required timeframes
• Provide general administrative support to the Finance team

Job description

Buildsafe Australia is seeking an Invoicing & Customer Service Administrator to join our Finance team at our Head Office in Arundel. This hands-on role supports invoicing, resolves invoice queries and collaborates with Operations, Sales, Estimating, Customer Service and Finance.

You’ll manage invoice and PO queries, follow up outstanding orders, support Accounts Receivable, and maintain accurate records. The ideal candidate is well-organised, detail-focused, and comfortable communicating with