Order Fulfillment Specialist

Technogym; Sydney; In loco; AUD 55.000 - 65.000; Tempo pieno

Descrizione del lavoro

Technogym is seeking a proactive customer service professional for an office-based role in Rushcutters Bay, Sydney. The position emphasizes premium customer experience, system savvy (SAP & Office), and ownership of customer needs.

Based in Rushcutters Bay, the role operates five days a week in an office environment, handling order management and CRM tasks with attention to detail and empathy.

Competenze

• Proven experience in Order Management, Customer Service, or a related role.
• Strong sense of accountability and ownership of customer needs.
• Excellent communication skills, both verbal and written, with active listening and empathy.
• Knowledge of ERP systems (SAP preferred) and CRM management (Salesforce preferred).
• Analytical and structured approach with strong problem-solving skills.
• Exceptional time management and resilience.

Descrizione del lavoro

Ideally, you are passionate about "Healthness", enthusiastic and proactive, while also down-to-earth and ethical. You should have high attention to detail and accuracy, with strong time and workload management skills. You have excellent telephone and written communications skills, have a true passion for delivering a premium customer experience and are system savvy (SAP & Office).

What you should bring:

• Proven experience in Order Management, Customer Service, or a related role, ideally in a fast-paced, customer-centric environment
• Strong sense of accountability and ownership of customer needs
• Excellent communication skills, both verbal and written, with active listening and empathy
• Knowledge of ERP systems (SAP preferred) and CRM management (Salesforce preferred)
• Analytical and structured approach with strong problem-solving skills
• Exceptional time management and resilience

Please note this is an office-based role (5 days) in our Rushcutters Bay location.