Operations & Technical Sales Specialist - Height Safety

Touchdown; Canberra; On-site; AUD 65,000 - 85,000; Full time

Job summary

Touchdown Canberra is a locally owned company with 25 years of experience in rope access and height safety. We are seeking enthusiastic Operations & Technical Sales Team Members to join our team, ideal for someone with a technical/engineering background who wants to learn and grow within the business.

You will manage client enquiries, build relationships with clients and suppliers, and support day-to-day operations, including preparing estimates, quotations and tender submissions, and assisting

Qualifications

• Tech/Engineering background or willingness to learn the height safety industry.
• Low-level ability to read and understand basic building or construction drawings.
• Strong communication and customer service skills.
• Willingness to learn and take on greater responsibilities over time.
• Experience with project estimation is a plus.

Responsibilities

• Manage client enquiries, communication and project updates.
• Build strong relationships with clients, suppliers, sub-contractors and facility managers.
• Identify work opportunities to grow the business.
• Support the Operations & Project Manager with day-to-day operational activities.
• Assist with job sheets, preparing estimates, quotations and tender submissions.
• Provide office-based support to field technicians and assist with troubleshooting and technical inquiries.
• Review building drawings and design compliant safety systems in line with applicable codes, Australian standards and Manufacturer guidelines.
• Develop and understand height safety systems and assist with system design and mark-ups on Bluebeam Revu.

Skills

Technically minded

Clear communication

Customer service

Willingness to learn

Read building drawings

Tools

Bluebeam Revu

Notion

Microsoft Office

Job description

Touchdown Canberra is a locally owned company with 25 years of experience in rope access and height safety. We are seeking enthusiastic Operations & Technical Sales Team Members to join our team, ideal for someone with a technical/engineering background who wants to learn and grow within the business.

You will manage client enquiries, build relationships with clients and suppliers, and support day-to-day operations, including preparing estimates, quotations and tender submissions, and assisting