Admin & Sales Coordinator (Rope Access & Field Safety)

Touchdown; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Visa sponsorship may be available

Job summary

Touchdown Canberra, a locally owned firm with 25 years in rope access and height safety, seeks an Admin and Technical Sales Team Member to join and grow with the team. Learn rapidly, take on responsibilities, and progress within the business as you develop knowledge of building services and safety systems.

You will handle client enquiries, scheduling, and coordination with field technicians, while exploring sales opportunities and preparing quotes.

Qualifications

• Attitude, willingness to learn and potential to grow are valued.
• Experience in sales, estimating, construction, facilities management or project coordination will be valuable.
• Engineering background preferred; open to candidates with strong systems and sales knowledge.

Responsibilities

• Managing client enquiries, communication and project updates.
• Creating and maintaining job sheets and job information.
• Supporting day-to-day job scheduling and operational coordination.
• Liaising with field technicians regarding job requirements, access and client information.
• Coordinating access arrangements and client requirements before works.
• Following up completed works and future opportunities.
• Maintaining accurate client, building, quote and job information in company systems.
• Supporting Management with day-to-day operational activities.
• Building relationships with clients, suppliers, subcontractors, facility managers and strata managers.
• Following up quotes, recurring work and sales opportunities.
• Identifying opportunities to grow existing client accounts and generate new work.
• Preparing estimates, quotations and tender submissions.
• Assisting with site visits and gathering information required for quoting.

Skills

Communication

Customer service

Organised

Sales opportunities

Learning mindset

Team collaboration

Education

Engineering background

Tools

Notion

Microsoft Office

Bluebeam Revu

Job description

Touchdown Canberra, a locally owned firm with 25 years in rope access and height safety, seeks an Admin and Technical Sales Team Member to join and grow with the team. Learn rapidly, take on responsibilities, and progress within the business as you develop knowledge of building services and safety systems.

You will handle client enquiries, scheduling, and coordination with field technicians, while exploring sales opportunities and preparing quotes.