Operations Support Officer

Vinnies; Orange City Council; Hybrid; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Supportive Team

Tax-free benefits up to $15,900

Career Progression

Wellbeing Support

Inclusive Culture

Leave Benefits

Job summary

St Vincent de Paul Society NSW is seeking an Operations Support Officer to provide hands-on project, administrative and stakeholder support to the Regional Director and team. This 16-hour-per-week, part-time role helps keep regional operations running smoothly, coordinating projects, maintaining databases, and supporting programs such as WE CARE, NILS, EAPA, Emergency Relief and Twinning.

You'll work with volunteers and staff, manage data, assist with communications and events, and help ensure

Qualifications

• Proven project coordination skills and the ability to manage competing priorities.
• High levels of initiative, enthusiasm, drive and energy.
• Experience providing operational and administrative support, particularly within remote or geographically dispersed teams.
• Strong communication and interpersonal skills across a range of channels.
• The ability to confidently engage with a diverse range of stakeholders, including members, volunteers and staff.
• A current NSW Driver Licence.
• A Certificate IV in Business/Office Administration or equivalent will be highly regarded.
• Experience with data analysis or working in a membership-based organisation will also be advantageous.

Responsibilities

• Provide project and administrative support to the Regional Director and regional team.
• Coordinate projects and initiatives, managing competing priorities, deadlines and milestones.
• Maintain member and volunteer databases, collate information and prepare reports, documentation and correspondence.
• Support members and volunteers through required pre-engagement and compliance checks.
• Assist with the delivery of Vinnies programs including WE CARE, NILS, EAPA, Emergency Relief and Twinning.
• Support internal communications across members, volunteers and staff.
• Assist with local events, forums and regional activities.
• Build positive relationships with members, volunteers and staff across the region.
• Contribute to effective risk management, compliance and workplace health and safety.
• Identify opportunities to improve processes and the way we support our regional teams.

Skills

Project coordination

Stakeholder engagement

Administrative support

Remote/dispersed teams experience

Communication skills

NSW Driver Licence

Education

Certificate IV in Business/Office Administration

Job description

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees arerecognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

As an Operations Support Officer, you’ll provide hands‑on project, administrative and stakeholder support to the Regional Director and team, helping keep regional operations running smoothly. Working with members, volunteers and staff, you’ll coordinate projects and initiatives, maintain databases and information, support member programs and compliance checks, and assist with communications, events and forums. You’ll play an important role in keeping information flowing, priorities on track and our regional teams well supported.This is a 16 hour per week role with flexibility across days and hours, offering meaningful part‑time work with plenty of variety and purpose.

Your Responsibility

• Provide project and administrative support to the Regional Director and regional team.
• Coordinate projects and initiatives, managing competing priorities, deadlines and milestones.
• Maintain member and volunteer databases, collate information and prepare reports, documentation and correspondence.
• Support members and volunteers through required pre‑engagement and compliance checks.
• Assist with the delivery of Vinnies programs including WE CARE, NILS, EAPA, Emergency Relief and Twinning.
• Support internal communications across members, volunteers and staff.
• Assist with local events, forums and regional activities.
• Build positive relationships with members, volunteers and staff across the region.
• Contribute to effective risk management, compliance and workplace health and safety.
• Identify opportunities to improve processes and the way we support our regional teams.

You Will Need

• Proven project coordination skills and the ability to manage competing priorities.
• High levels of initiative, enthusiasm, drive and energy.
• Experience providing operational and administrative support, particularly within remote or geographically dispersed teams.
• Strong communication and interpersonal skills across a range of channels.
• The ability to confidently engage with a diverse range of stakeholders, including members, volunteers and staff.
• A current NSW Driver Licence.
• A Certificate IV in Business/Office Administration or equivalent will be highly regarded.
• Experience with data analysis or working in a membership‑based organisation will also be advantageous.

If you’re organised, proactive and enjoy bringing people, information and activities together, this could be the perfect opportunity to make a real difference while enjoying the flexibility of part‑time work.

• Supportive Team – Join a welcoming, values‑driven team with a strong sense of community.
• Boost Your Take‑Home Pay – Access up to $15,900 in tax‑free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Wellbeing Support – EAP and wellness services to support your mental and physical well‑being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce.We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found inthe Society’s commitment to Safeguarding Children & Young People .Prior to an offer of employment, candidates will be required to complete the pre‑employment checks including a Police check& Working with Children check. A health / medical assessment may be required for some roles.