Operations Support Coordinator

Ausdirect Hire Group; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Ausdirect Hire Group is seeking an Operations Support Coordinator to join our growing equipment hire business in Brisbane. You will work closely with the Operations Team to keep daily operations running smoothly and support day-to-day activities with a high standard of customer service.

Key duties include coordinating equipment hire bookings, liaising with customers, suppliers and drivers, and maintaining accurate records while providing administrative support.

Qualifications

• Strong organisational and time-management skills.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and changing priorities.
• High attention to detail and accuracy.
• Proficiency with computers, Microsoft Office and business management systems.

Responsibilities

• Assist the Company Directors and Operations Team with day-to-day business requirements.
• Assist with coordinating equipment hire bookings, allocations and scheduling.
• Liaise with customers, suppliers, drivers and internal team members.
• Respond to customer enquiries and provide timely operational updates.
• Maintain accurate records and provide general administrative and operational support across the business.

Skills

Organisational skills

Customer service

Communication

Time management

Problem-solving

Computer literacy

Tools

Microsoft Office

Business management systems

Job description

We are seeking a motivated, organised and proactive Operations Support Coordinator to join our growing equipment hire business.

This is an exciting opportunity for someone who enjoys working in a fast-paced environment, thrives on variety and takes pride in keeping daily operations running smoothly.

Working closely with our Operations Team, you will play an important role in supporting day-to-day business activities, assisting with operational processes and delivering a high standard of customer service.

Key responsibilities

Assist the Company Directors and Operations Team with day-to-day business requirements.

Assist with coordinating equipment hire bookings, allocations and scheduling.

Liaise with customers, suppliers, drivers and internal team members.

Respond to customer enquiries and provide timely operational updates.

Maintain accurate records and provide general administrative and operational support across the business.

What we're looking for

We are looking for someone who is reliable, adaptable and has a positive, can-do attitude.

The ideal candidate will demonstrate:

Strong organisational and time-management skills.

Excellent communication and customer service skills.

The ability to manage multiple tasks and changing priorities.

High attention to detail and accuracy.

Confidence using computers, Microsoft Office and business management systems.

Strong problem-solving skills and a proactive approach.

The ability to work independently and collaboratively within a team.

A willingness to take initiative and assist wherever required.

Previous experience in equipment hire, logistics, transport, construction or operational administration would be highly regarded, but is not essential for the right candidate.

If you are organised, motivated and enjoy working in a fast-paced, team-oriented environment, we would love to hear from you.