Operations Support Administrator

WesTrac; Western Australia; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

Salary Sacrificing

Novated Leasing

Income Protection Insurance

600 retail discounts (Coles, Petbarn,,

Job summary

WesTrac in Perth is seeking an Operations Support Administrator to join our Regional Branches and Contract Sites from the Perth-based Operations Support team.

You will provide responsive administrative and operational support across our regional network, coordinating onboarding, travel, procurement and documentation while liaising with branch and site teams to keep operations running smoothly.

Qualifications

• Excellent communication skills with strong interpersonal abilities.
• Proven customer service experience and relationship-building.
• Strong computer literacy, including MS Office; SAP experience is highly regarded.
• Good time management and organisational skills to handle multiple priorities.

Responsibilities

• Deliver responsive administrative and operational support across WesTrac's regional network.
• Coordinate onboarding, mobilisation, travel, accommodation, training and workforce administration.
• Maintain business records, compliance documentation and quality assurance systems.
• Provide procurement, finance and work order administration support, including requisitions and invoicing.
• Support site, branch and contract operations through effective stakeholder communication and scheduling.

Skills

Communication

Customer service

MS Office

SAP

Time management

Tools

SAP

MS Office

Job description

Reporting to the Operations Support Admin Supervisor, the Operations Support Administrator plays an integral role in supporting our Regional Branches and Contract Sites from our Perth-based Operations Support team.

In this diverse role, you will provide responsive, high-quality administrative and operational support across our regional network, working closely with branch teams , site teams and key stakeholders. You will coordinate a broad range of day-to-day administrative requirements, respond to enquiries, resolve issues and help ensure our regional operations have the support they need to operate effectively.

Roster – Monday – Friday , 8 .5 Hrs (Including unpaid meal break)

What Y ou'll D o:

• - Deliver exceptional administrative and customer support across WesTrac's operations network, ensuring requests are actioned accurately and efficiently.
• - Coordinate employee onboarding, mobilisation, travel, accommodation, training and workforce administration activities.
• - Maintain business records, compliance documentation, training matrices and quality assurance systems to support operational excellence.
• - Provide procurement, finance and work order administration support, including purchase requisitions, vendor invoicing and expense processing.
• - Support site, branch and contract operations through effective stakeholder communication, scheduling and coordination activities.
• - Contribute to continuous improvement initiatives that enhance efficiency, service delivery and customer experience.

Skills & Experience:

• - Excellent communication skills – interpersonal, written and verbal.
• - Excellent customer service skills with the ability to build and maintain successful working relationships.
• - Strong computer literacy skills, Microsoft Office proficiency and SAP experience highly regarded.
• - Time management, planning and organisational skills with the ability manage multiple priorities to meet objectives .

Our Benefits include, but are not limited to:

• - Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn , Virgin, HOYTS & Crown.
• - Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• - Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
• - Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
• - Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 6658