Administrator - Service Operations

WesTrac Cat; Shire Of Ashburton; Presencial; AUD 55.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Parental leave

Novated leasing

Income protection

Retail discounts

Health discounts

Career progression

Training & upskilling

Referral bonus

Emergency leave

Descripción de la vacante

WesTrac Tom Price is seeking an Administrator - Service Operations to provide high-quality administrative support to the Tom Price team. Reporting to the Branch Manager, this fixed-term maternity cover role runs for 12 months, with a Mon-Fri roster and 8.5-hour days.

You will handle purchasing, time capture reporting, archiving, training coordination, audits, and stakeholder engagement, ensuring WesTrac policies are followed.

Formación

• Relevant administrative qualification at tertiary level or several years' experience in a similar level influencing role.
• Professional level computer literacy and data entry skills.
• Effective communication including active listening and clear questioning.

Responsabilidades

• Providing high-quality administrative support across the team.
• Handling purchase requisitions and overseeing the purchasing process.
• Managing time capture reporting to ensure accurate records.
• Maintaining archives and documentation organization.
• Ensuring compliance with WesTrac policies and procedures.
• Coordinating and managing training requirements for staff.
• Overseeing safety and contamination control audits.
• Building and maintaining positive relationships with customers and internal stakeholders.

Conocimientos

Admin qualification

Data entry

Communication skills

Customer service

Attention to detail

Adaptability

Stress tolerance

Educación

Tertiary admin qualification

Descripción del empleo

Location: Tom Price, WA, AU, 6751

Reporting to the Branch Manager, as the Administrator - Service Operations, you'll play a vital role in delivering high quality administrative support to our team located in Tom Price.

We're seeking a self-motivated individual with keen attention to detail and ability to multitask effortlessly whilst maintaining effective stakeholder relationships. A problem-solving mindset and a focus on the bigger picture are essential for success within the role.

Roster

Mon - Fri 8.5 hours per day (including unpaid meal breaks)

Location

Tom Price Branch

Fixed term contract

12 months (maternity leave coverage)

What you'll do

• Providing high-quality administrative support across the team
• Handling purchase requisitions and overseeing the purchasing process
• Managing time capture reporting to ensure accurate records
• Maintaining archives and ensuring documentation is well-organized and accessible
• Ensuring compliance with WesTrac policies and procedures
• Coordinating and managing training requirements for staff
• Overseeing safety and contamination control audits
• Building and maintaining positive relationships with customers and internal stakeholders

Skills and Experience

• Relevant administrative qualification at tertiary level or several years' experience working in a similar level influencing role
• Professional level of computer literacy and data entry skills
• Effective communication skills including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly
• Customer service orientation
• Attention to detail and accuracy
• Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people
• Stress tolerance and the ability to maintain satisfactory work standards under pressure

Our Benefits inclusive of but not limited to

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
• Employee Referral Program- Opportunity to receive a referral bonus up to $5000 for applicable roles.
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 6334