Operations Support Administrator

Tasman Asset Management Services; Cockburn; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangement

Career development opportunities

Secure long-term employment

Job summary

Tasman Asset Management Services (TAMS) is seeking a highly organised Operations Support Administrator to coordinate our field operations, support crews and help deliver a high standard of service to clients. This role will manage schedules, documentation, procurement tasks and support project delivery with attention to detail.

In a hybrid working environment, you’ll liaise with technicians, subcontractors and suppliers, maintain records in Simpro/SharePoint and contribute to continuous

Qualifications

• Previous experience in administration, scheduling or project coordination.
• Strong organisational and time-management skills.
• Ability to manage multiple priorities concurrently.
• Excellent communication and a customer-focused attitude.
• Experience with scheduling software such as Simpro, AroFlo, Pronto or similar.
• Proficiency with Microsoft Office.

Responsibilities

• Coordinate and schedule technicians, apprentices and subcontractors.
• Monitor job progress and assist with allocation and workload planning.
• Maintain accurate records in Simpro, SharePoint and client portals.
• Raise purchase orders, process job updates and support invoicing.
• Assist with project administration including variations, progress claims and cost tracking.
• Support compliance requirements including inductions, training records and contractor documentation.
• Liaise with clients, suppliers and field personnel to ensure smooth job delivery.
• Contribute to continuous improvement initiatives and operational reporting.

Skills

Organization

Time management

Multiple priorities

Communication

Customer focus

Tools

Simpro

AroFlo

Pronto

Microsoft Office

Job description

Tasman Asset Management Services (TAMS) is part of the greater Tasmea Group, a national network of specialist trade, maintenance and asset management businesses operating across Australia. Together, we support critical infrastructure, ports, industrial facilities, commercial assets and government clients, delivering safe, reliable and high-quality outcomes. As a growing Western Australian business backed by the strength and resources of a national group, we offer the flexibility and culture of a local team with the career opportunities and stability of a larger organisation.

We're looking for a highly organised and proactive Operations Support Administrator to join our team and play a key role in coordinating our operational activities, supporting field crews, and helping deliver exceptional service to our clients. This is a fast-paced and rewarding role where no two days are the same, providing exposure to maintenance operations, project delivery, resource scheduling and business support functions.

About the Role

Success in this role will come from your ability to organise people, priorities, and information. You'll be the glue that holds the operation together, coordinating schedules, supporting project delivery, managing documentation and compliance requirements, assisting with procurement activities, and ensuring nothing falls through the cracks. A confident personality, strong attention to detail and the ability to influence others positively will be just as important as your administrative skills.

Key Responsibilities

• Coordinate and schedule technicians, apprentices and subcontractors.
• Monitor job progress and assist with job allocation and workload planning.
• Maintain accurate records in Simpro, SharePoint and client portals.
• Raise purchase orders, process job updates and support invoicing activities.
• Assist with project administration, including variations, progress claims and cost tracking.
• Support compliance requirements including inductions, training records and contractor documentation.
• Liaise with clients, suppliers and field personnel to ensure smooth job delivery.
• Contribute to continuous improvement initiatives and operational reporting.

About You

To be successful in this role you will have:

• Previous experience in administration, scheduling or project coordination roles.
• Strong organisational and time management skills.
• The ability to manage multiple priorities concurrently.
• Excellent communication skills and a customer-focused attitude.
• Experience using job management or scheduling software such as Simpro, AroFlo, Pronto or similar.
• Proficiency with Microsoft Office, particularly Outlook, Excel and Teams.
• Strong attention to detail and the ability to maintain accurate records.

Highly Regarded

• Experience within electrical, trades, maintenance, construction or facilities management environments.
• Knowledge of WHS compliance and contractor management requirements.
• Experience supporting multi-site operations or national contracts.

What We Offer

• Hybrid working arrangement, including WFH options
• A supportive and collaborative team environment.
• Opportunities for career development and progression.
• Exposure to a diverse range of maintenance and project activities.
• Secure long-term employment with a growing business.