Operations Supervisor (Administration & Transport Co-ordinator)

Panorama Coaches; Colac; On-site; AUD 75,000 - 80,000; Full time

Benefits offered by this job

Company vehicle

On-call allowance

Company phone provided

Job summary

Panorama Coaches in Colac is seeking an Operations Supervisor (Administration & Transport Co-ordinator) to oversee daily school and charter transport operations. You will support drivers, customers and the operations team, with hours typically 7.00 am to 5.00 pm, Monday to Friday, and occasional after-hours relief.

A company phone and on-call allowance are provided. You will supervise drivers, manage rosters and scheduling changes, liaise with schools, and ensure compliant administration and

Qualifications

• Strong administration and coordination skills.
• Excellent communication and interpersonal skills.
• High attention to detail and the ability to prioritise competing demands.
• Intermediate to advanced computer skills across multiple software platforms.

Responsibilities

• Coordinate daily school and charter transport operations to support safe, reliable and efficient service delivery.
• Manage driver rosters, vehicle allocations and daily scheduling changes.
• Supervise, mentor and support drivers, promoting professional standards and safe work practices.
• Liaise with schools, customers, drivers and internal stakeholders to resolve queries and operational issues.
• Complete operational administration, reporting and compliance documentation, maintaining accurate and audit-ready records.
• Assist with charter enquiries, bookings, quotations and scheduling, with training provided.
• Monitor service delivery and respond to disruptions or changing operational requirements.
• Support workforce planning and fleet availability.
• Maintain high standards of depot housekeeping, presentation and vehicle presentation.
• Undertake emergency relief school bus driving when required to maintain service continuity.

Skills

Administration

Coordination

Communication

Attention to detail

Computer skills

Education

Working With Children Check

Heavy Vehicle Licence MR

Driver Accreditation Certificate

Tools

Software platforms

Job description

Operations Supervisor (Administration & Transport Co-ordinator)

Based in Colac, you will help coordinate the daily delivery of school and charter services, supporting drivers, customers and the wider operations team. Operational hours generally span 7.00 am to 5.00 pm, Monday to Friday, with flexibility required to accommodate occasional changes to start and finish times. An on-call allowance and company phone are provided for after-hours operational support. You will work closely with our Warrnambool-based Operations Supervisor and experienced Head Office team in Diamond Creek, giving you access to support, guidance and industry knowledge. This is a hands-on coordination and administration role, combining driver support, rostering, scheduling, compliance, customer service and operational problem-solving. Emergency relief bus driving is required only when operationally necessary to maintain continuity of service.

Key responsibilities

Coordinate daily school and charter transport operations to support safe, reliable and efficient service delivery.

Manage driver rosters, vehicle allocations and daily scheduling changes.

Supervise, mentor and support drivers, promoting professional standards and safe work practices.

Liaise with schools, customers, drivers and internal stakeholders to resolve queries and operational issues.

Complete operational administration, reporting and compliance documentation, maintaining accurate and audit-ready records.

Assist with charter enquiries, bookings, quotations and scheduling, with training provided.

Monitor service delivery and respond to disruptions or changing operational requirements.

Support workforce planning and fleet availability.

Maintain high standards of depot housekeeping, presentation and vehicle presentation.

Undertake emergency relief school bus driving when required to maintain service continuity.

About you

Strong administration, organisational and coordination skills.

Excellent communication and interpersonal skills.

High attention to detail and the ability to prioritise competing demands.

Intermediate to advanced computer skills, with the confidence to learn and use multiple software platforms.

Ability to work independently while contributing positively to a team.

A current Working With Children Check, or willingness to obtain one.

A Heavy Vehicle Licence (minimum MR), or willingness to obtain one.

A Driver Accreditation Certificate, or the willingness and ability to obtain one.

Experience in administration, operations coordination, transport or logistics (desirable).

Experience supervising staff or coordinating a workforce (desirable).

About us

Panorama Coaches is an established and growing regional and metropolitan bus operator providing transport services across Victoria. As our operations continue to grow, this is an excellent opportunity for someone with strong administration and coordination skills to take ownership of daily operational activities and make a genuine contribution to a busy regional operation.

Competitive remuneration: $75,000-$80,000 per year, plus superannuation.

Company vehicle: Provided as part of the package.

On-call allowance: Additional allowance for after-hours operational support, with a company phone supplied.

Full-time stability: Join an established transport operator with ongoing growth.

Supportive team: Work alongside experienced operational and Head Office colleagues.

Variety and responsibility: Enjoy a balance of administration, planning, driver support and operational coordination.

Training and development: Build your transport industry knowledge with support and training, including charter bookings and scheduling.

Career progression: Develop your skills as part of an expanding transport business.

School holiday planning: Opportunity for extended time off during school holiday periods through planned leave arrangements.