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Buxton Pratt Consulting is seeking an experienced Operations Manager - Property to join a Melbourne-based real estate client in the Eastern suburbs. The role is full-time, with flexibility for shorter hours, and focuses on strategic oversight of day-to-day operations within a boutique office to uphold service excellence.
You will coordinate cross-department activities, optimise processes, and drive operational performance while ensuring compliance with property regulations.
Our client, based in Melbourne's Eastern suburbs, is a leading real estate company dedicated to delivering exceptional service and innovative solutions across the real estate sector. Priding themselves on their commitment to excellence, client satisfaction, and creating a workplace where talented professionals can thrive and develop their careers.
Currently seeking an experienced Operations Manager - Property to join the team in Melbourne's Eastern suburbs. This is a full-time position, however shorter hours will certainly be considered, that plays a critical strategic role within our organisation. As Operations Manager, you will be responsible for overseeing the efficient day-to-day operations of their boutique real estate office, ensuring seamless coordination between departments, optimising processes, and maintaining the highest standards of service delivery. This role is integral to supporting the growth and success of the business and will have a direct impact on our operational excellence and client satisfaction.
Oversee and manage all day-to-day operational activities, ensuring efficiency and compliance with company standards
Coordinate and supervise administrative teams and support staff, providing clear direction, mentoring and performance management
Develop, implement and maintain operational policies, procedures and systems to enhance productivity and consistency
Monitor operational performance metrics and KPIs, identifying areas for improvement and implementing corrective actions
Manage budgets and control operational expenses whilst maintaining quality service delivery
Liaise with internal departments and external stakeholders to ensure smooth coordination of property-related activities and transactions
Ensure compliance with relevant property legislation, regulations and industry standards
Manage office facilities, resources and equipment to maintain a professional working environment
Implement process improvements and best practices to enhance operational efficiency and reduce costs
Support business continuity planning and risk management initiatives
5+ years' experience in operations management, preferably within the real estate, property or property administration sector
Proven track record of successfully managing administrative teams and delivering operational excellence
Strong knowledge of property industry processes, regulations and compliance requirements
Excellent organisational and project management skills with the ability to manage multiple priorities simultaneously
Proficiency in property software, Microsoft Office Suite and digital systems
Strong financial acumen with experience in budget management and cost control
Excellent communication and interpersonal skills with the ability to work effectively across all levels of the organisation
Problem-solving mindset with a proactive approach to identifying and implementing improvements
High attention to detail and commitment to accuracy in administrative processes
Knowledge of real estate compliance, property transactions and administrative best practices is desirable
Our client is committed to supporting the wellbeing and career development of their team. A generous remuneration package will be offered to the successful candidate and while this role is office based, shorter hours and flexibility will be considered for the right candidate. A collaborative work environment where your contributions are valued and a long term, positive team culture, makes this role a great career move. Ideal role for those from a strong real estate administration background and looking for a new challenge, close to home.