Property Admin & Front Desk — Remote to Office

Oliver Hume Real Estate Group; Melbourne; Hybrid; AUD 45,000 - 60,000; Full time

Job summary

Oliver Hume Real Estate Group is seeking a friendly Property Administration / Receptionist to support the Victorian rental portfolio. Initially remote, the role will transition to an office-based position within our expanding Asset Management division.

You will be the first point of contact for clients, tenants and owners, providing professional service and essential admin support to the Property Management team.

Qualifications

• Previous reception, administration or customer service experience.
• Agents Rep Certificate or Certificate IV in Real Estate Practise.
• Experience within real estate or property management will be highly regarded but is not essential.
• Experience managing a busy switchboard or handling high call volumes.
• Strong communication and interpersonal skills.
• Excellent organisational and time management skills.

Responsibilities

• Managing incoming phone calls and directing enquiries.
• Greeting and assisting clients and visitors.
• Monitoring and processing rental applications.
• Following up tenancy and employment references.
• Updating applicants and Property Managers on application status.
• Preparing lease documentation.
• Entering and maintaining data in PropertyMe.
• Managing incoming emails, mail and courier deliveries.
• Assisting with key management and leasing administration.
• Preparing property documentation and administrative packs.
• General office administration and support duties.

Skills

Reception

Administration

Customer service

Microsoft Office

Education

Certificate IV in Real Estate Practise

Job description

Join our Growing Property Management Team

Initially remote, however will transition to an office arrangement

Leading property company

Are you an organised, customer focused professional who enjoys being the first point of contact for clients and supporting a busy team?

We are seeking a friendly and proactive Property Administration / Receptionist to join our growing team servicing the Victorian rental portfolio. This is an exciting opportunity to join a business in growth mode and play a key role in delivering exceptional customer service and administrative support across our property operations. The position will initially operate remotely while we establish our permanent office location for our Asset Management division. Once secured, the role will transition to an office based role.

About the Role

As the first point of contact for clients, tenants, owners and prospective tenants, you'll be responsible for ensuring a professional and welcoming experience while providing critical administrative support to our Property Management team.

Your responsibilities will include:

Managing incoming phone calls and directing enquiries

Greeting and assisting clients and visitors

Monitoring and processing rental applications

Following up tenancy and employment references

Updating applicants and Property Managers on application status

Preparing lease documentation

Entering and maintaining data in PropertyMe

Managing incoming emails, mail and courier deliveries

Assisting with key management and leasing administration

Preparing property documentation and administrative packs

General office administration and support duties

About You

You are someone who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer service.

Ideally this role would be suited to someone looking for growth and learning opportunities in the industry.

To be successful, you will have:

Previous reception, administration or customer service experience

Agents Rep Certificate or Certificate IV in Real Estate Practise

Experience within real estate or property management will be highly regarded but is not essential

Experience managing a busy switchboard or handling high call volumes

Strong communication and interpersonal skills

Excellent organisational and time management skills

High attention to detail

Sound Microsoft Office skills including Outlook, Word and Excel

Ability to manage multiple priorities simultaneously

A positive, professional and team-oriented approach

Apply Now

If you're passionate about customer service, enjoy working with people and want to build a rewarding career within the property industry, we'd love to hear from you.

Submit your resume and cover letter outlining why you're the ideal candidate for this opportunity.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .