Operations Manager, Community Health

NSW Health; Randwick; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Salary packaging

Annual leave + days off

Learning and development

Gym discount & EAP

Job summary

NSW Health in Randwick is seeking an experienced Operations Manager to support Prince of Wales Community Health (POWCH) within SESLHD. You will lead day-to-day operations to ensure high-quality, patient-centred services and customer-focused outcomes.

The role also oversees NNARC, the Equipment Loan Pool and POWCH administration services, with an emphasis on team leadership, financial and workforce management, and cross-disciplinary collaboration.

Qualifications

• Relevant tertiary qualifications in health care related field and/or relevant management experience at a senior level.
• Experience leading teams and delivering patient-centred services.
• Experience in financial, human resource and organisational management with budget oversight.
• Strong interpersonal and written communication with health professionals.
• Ability to work autonomously in clinical and non-clinical areas.
• Strong strategic thinking, analytical and planning skills for policy and data reports.
• Current NSW driver's license.

Responsibilities

• Support day-to-day operational management of the department to ensure high quality, customer-focused service.
• Line management of NNARC, Equipment Loan Pool and POWCH administration services.

Skills

Team leadership

Budget management

Interpersonal communication

Strategic planning

Autonomy

Analytical skills

Multidisciplinary collaboration

Driver's license

Education

Tertiary qualifications in health care or health management

Job description

Application Close: Sunday 22 November 2026

Additional Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

Where you'll be working

Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care. Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.

What you'll be doing

The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

The Operations Manager is responsible for assisting the Community Health Manager to attain the business and service objectives of Prince of Wales Community Health (POWCH). In collaboration with service managers, the Operations Manager will support the day to day operational management of the department ensuring a high quality and customer focused service.
In addition, the position has responsibility for the line management of the Northern Network Access and Referral Centre (NNARC), the Equipment Loan Pool, and POWCH administration services.

Selection Criteria

• Relevant tertiary qualifications in health care related field and/or relevant management experience at a senior level in the healthcare environment.
• Demonstrated experience in developing, managing and leading teams in achievement of organisational goals and patient-centred service delivery.
• Demonstrated experience in financial, human resource and organisational management with proven ability to manage staff and budgets within organisational funding and performance frameworks.
• High level of interpersonal, oral and written communication with the ability to communicate to a range of health professionals.
• Ability to work collaboratively within a multidisciplinary structure to engage and build a cohesive team.
• Ability to work autonomously and be self-directed to achieve service and personal goals in clinical and non-clinical areas.
• High level conceptual, analytical, problem solving and planning skills and the ability to apply them in the development of strategic direction, policies procedures and practices, production and interpretation of data reports that support current and emerging business objectives.
• Current Drivers license eligible for use in NSW.

Information for applicants

• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support (******@health.nsw.gov.au) and for additional information please visit our Stepping Up Website

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email***************@health.nsw.gov.auand let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

OurCOREValues are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.