Administration Officer Lvl 3 - POWH Admissions/Bookings

NSW Health; Randwick; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Salary packaging options up to $9K for

Meal & entertainment allowance

Novated Leasing

Discounted Private Health Insurance

Up to 12 days off per year

Learning and development opportunities

Fitness Passport discount

Employee Assistance Program (EAP)

Job summary

NSW Health is seeking an Administration Officer Level 3 at POWH Admissions/Bookings in Randwick. This temporary full-time position supports the Admissions/Bookings Office and APEC Anaesthetic Pre-evaluation Clinic, reporting to the Clerical Manager and Clinical Nurse Manager.

You will provide clerical support, handle enquiries, maintain patient information systems, and contribute to patient flow and waiting times, with opportunities for training and career development.

Qualifications

• Strong interpersonal skills and customer service approach.
• Effective written and oral communication including telephone skills.
• Demonstrated initiative, accuracy, attention to detail and problem solving ability.
• Demonstrated organisational skills including the ability to prioritise and meet deadlines.
• Demonstrated ability to work in a team environment or independently as required.
• Computer literacy with knowledge of IPM, EMR or any other patient information systems.
• Knowledge of NSW Health Waiting Times & Elective Surgery Policy.
• Understanding of Medical terminology.

Responsibilities

• Provide clerical administrative support to the Admissions/Bookings Office & (APEC) Anaesthetic Pre-evaluation Clinic.
• This position reports to the Clerical Manager and Clinical Nurse Manager.

Skills

Interpersonal skills

Customer service

Written and oral communication

Attention to detail

Time management

Tools

IPM/EMR systems

Job description

Administration Officer Lvl 3 - POWH Admissions/Bookings

Employment Type:TemporaryFull Time up to 31 January 2028
Position Classification:Administration Officer Level 3
Remuneration:$73,915.12 - $76,218.8 Per annum plus superannuation
Hours Per Week:38
Requisition ID:REQ702578

Application Close: Sunday 22 November 2026

Additional Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

Where you'll be working

Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.

Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.

What you'll be doing

The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

This position provides clerical administrative support to the Admissions/Bookings Office &(APEC) Anaesthetic Pre-evaluation Clinic. This position reports to Clerical Manager and Clinical Nurse Manager.

Selection Criteria.

To be considered for this position, please ensure you address the below questions as thoroughly as possible.

Strong interpersonal skills and customer service approach

• Effective written and oral communication including telephone skills
• Demonstrated initiative, accuracy, attention to detail and problem solving ability
• Demonstrated organisational skills including the ability to prioritise and meet deadlines
• Demonstrated ability to work in a team environment or independently as required
• Computer literacy with knowledge of IPM, EMR or any other patient information systems
• Knowledge of NSW Health Waiting Times & Elective Surgery Policy
• Understanding of Medical terminology

OurCOREValues are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email***************@health.nsw.gov.auand let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information for applicants:

• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directiveOccupational Assessment, Screening and Vaccination against Specific Diseasesfor all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support(***************@health.nsw.gov.au)and for additional information please visit ourStepping Up Website