Administration Officer 3

NSW Health; Randwick; Presencial; AUD 74.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging options

Up to 12 days off per year

Learning and development opportunities

Discounted private health insurance

Descripción de la vacante

NSW Health is seeking an Administration Officer to support the Eye Clinic at The Prince of Wales Hospital. The role involves delivering clerical and administrative services to ensure efficient clinic operations and timely patient care.

The successful candidate will communicate effectively, handle multiple enquiries, and work well in a high-volume environment while using NSW Health IT systems to support patient services.

Formación

• Ability to perform a wide range of administrative tasks in a demanding workload.
• Experience of responding to a range of enquiries and determining the appropriate response in a complex work environment.
• High level interpersonal, written and telephone communication skills.
• Ability to work independently and as an effective team member in a high pressure, high volume work environment.
• Demonstrated computer literacy, including NSW Health systems (eMR, iPM, MRTS, PBRC)
• Demonstrated experience in a customer focussed / customer relations setting.
• Ability to display initiative and be adaptable to workplace change.

Responsabilidades

• Provide a range of administrative and clerical support services to enable the Eye Clinic of The Prince of Wales Hospital to achieve their objectives in a timely, reliable and efficient manner

Conocimientos

Administrative tasks

Customer enquiries handling

Interpersonal communication

Teamwork

Computer literacy

Herramientas

NSW Health systems (eMR)

NSW Health systems (iPM)

NSW Health systems (MRTS)

NSW Health systems (PBRC)

Descripción del empleo

Employment Type:PermanentFull Time
Position Classification:Administration Officer Level 3
Remuneration:$73,915.12 - $76,218.8 per annum Plus superannuation
Hours Per Week:38

Application Close : Sunday 22 November 2026

Additional Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

Where you'll be working

Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.

Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.

What you'll be doing

The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.

South Eastern Sydney Local Health District (SESLHD) is committed to improving the care provided to our patients in line with our vision of Working together to improve the health and wellbeing of our community.

Provide a range of administrative and clerical support services to enable the Eye Clinic of The Prince of Wales Hospital to achieve their objectives in a timely, reliable and efficient manner

Selection Criteria

To be considered for this position, please ensure you address the below questions as thoroughly as possible.

• Ability to perform a wide range of administrative tasks in a demanding workload
• Experience of responding to a range of enquiries and determining the appropriate response in a complex work environment
• High level interpersonal, written and telephone communication skills
• Ability to work independently and as an effective team member in a high pressure, high volume work environment.
• Demonstrated computer literacy, including NSW Health systems (eg eMR, iPM, MRTS, PBRC)
• Demonstrated experience in a customer focussed / customer relations setting.
• Ability to display initiative and be adaptable to workplace change.

OurCOREValues are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email***************@health.nsw.gov.auand let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information for applicants:

• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directiveOccupational Assessment, Screening and Vaccination against Specific Diseasesfor all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support(***************@health.nsw.gov.au)and for additional information please visit ourStepping Up Website