Operations Manager

Bentley Recruitment; Newcastle City Council; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Excellent remuneration

Birthday leave

Personalised career development

Central location

Regular social events

Job summary

Bentley Recruitment is seeking a driven operations professional for a role focused on improving systems and processes within a public practice accounting firm. You will partner with Partners and Managers to streamline operations and implement efficient workflows.

The ideal candidate has experience in practice/office management, a passion for technology-driven efficiency, and strong organisational skills. The position offers a central location and engaging team environment.

Qualifications

• Strong background in practice/office management within public practice.
• Interest in systems, technology and applying them to improve business.
• Excellent organisational and stakeholder management abilities.
• Solution-oriented approach with a focus on process efficiency.

Responsibilities

• System and process optimisation, including AI/automation initiatives.
• Support day-to-day operations of the firm.
• Ensure optimal business practices are implemented.
• Coordinate new initiatives with management and oversee documentation.
• Manage client onboarding and external supplier relationships.
• Coordinate team events.

Skills

Organisational skills

Stakeholder management

Solution-focused mindset

System & process improvement

AI & automation awareness

Tools

Microsoft 365

Excel

Job description

About the Role

This is a key role which is pivotal to the future success of this firm. It's an opportunity to combine your strong operational level skills, experience in practice management within public practice and your passion for creating business efficiencies. You will be supported by the management team with the goal of creating a positive environment with optimal processes.

Key Responsibilities

In this role you will work closely with Partners and Managers to ensure smooth operation of the business as a whole. You will be responsible for:

• System and process optimisation (ideally using AI and automation)
• Support the day-to-day operations of the firm
• Ensure optimal business practices are implemented
• Work with management to coordinate new initiatives
• Manage documentation process
• Manage client onboarding process
• Manage external supplier relationships
• Coordination of team events

About You

You will have a strong background working in the public practice accounting industry and be someone who is skilled in improving systems and processes. Your exposure to AI and automation tools would be highly regarded. You will also have:

• Experience in practice/office management
• Strong interest in systems, technology and how they can be utilised to improve business
• Excellent organisation skills
• Experience in managing stakeholders
• A solution focused approach to your work
• Advanced Microsoft 365 and Excel skills

About the Firm

If you want to work for a firm where you feel valued, respected and have the opportunity to grow your career, then this is an opportunity to consider! They are well respected in their industry and have a proven history of providing some great benefits beyond a positive work culture.

• Excellent remuneration
• Birthday leave
• Personalised career development
• Central location
• Regular social events