Practice/Office Manager... Administration & Executive Support

Recruitly; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Recruitly in Melbourne seeks an Administration & Executive Support Lead to oversee and refine the firm’s administration processes. You will lead, mentor, and develop the admin team to deliver high-calibre support to audit and advisory groups while fostering a collaborative, high-performing environment.

The role reports to the CEO and leadership team, focusing on stakeholder engagement, workflow optimization, and delivering consistent professional support across the firm.

Qualifications

• Proven experience within an accounting practice and leading admin/support teams.
• Excellent communication and people leadership skills.
• Comfortable driving improvements to processes and workflows.

Responsibilities

• Manage administration procedures firm-wide, update processes and document procedures.
• Upskill the administration team to ensure consistent delivery of support.
• Manage workloads and service standards across the team.
• Drive efficiencies and identify opportunities to improve operations.
• Collaborate with CEO, Partners and senior stakeholders across the firm.
• Oversee facilities, suppliers and broader office needs.

Skills

Leadership

People management

Administration

Process improvement

Stakeholder engagement

Job description

02nd September, 2026

The Opportunity

This is a rare leadership opportunity for an experienced accounting practice professional with a strong understanding of practice-specific workflows and administration processes to step up and lead a talented executive support team. Our client is an established and highly respected accounting firm of 100+ staff, located in modern corporate offices in the heart of Melbourne’s CBD. Following a recent internal promotion, they are looking for an outstanding communicator and team player to take the helm of the administration function - leading the team, driving smooth and efficient workflows and ensuring exceptional support across the firm.

The Role

As the Administration & Executive Support Lead, you'll work closely with the CEO and leadership team to oversee, review and refine the firm's administration processes and workflows. You'll lead, mentor and develop the administration team, ensuring they deliver consistently high-calibre support to the firm's professional teams, while fostering a positive, collaborative and high-performing team environment.

Your responsibilities will include:

• Managing the administration procedures firm wide (including updating processes, documenting procedures and streamlining systems)
• Up-skilling the administration team to ensure consistency of procedures and smooth delivery of support to audit and advisory teams etc
• Managing workloads and service standards across the team
• Driving efficiencies and identifying opportunities to improve the way the administration function operates
• Working closely with the CEO, Partners and senior stakeholders across the firm
• Overseeing facilities, suppliers and broader office requirements

About You

This is a key role, integral to the success of the broader teams across the firm. The successful candidate must have proven experience within an accounting practice, together with experience leading, supervising or mentoring an administration/support team. We're looking for an experienced Practice Manager, Administration Manager or senior accounting practice professional with excellent communication and people leadership skills. You'll be confident engaging with stakeholders at all levels, comfortable driving improvements to processes and workflows, and passionate about developing a high-performing support team.