Operations Leader – Removals & Service Delivery

Grace Worldwide; Newcastle City Council; On-site; AUD 80,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

Superannuation

Annual salary reviews

Industry training

Job summary

Grace Group’s Removals division is seeking a Branch Operations Manager to oversee service delivery, resource planning, and workforce leadership across a busy removal operation in Australia. You will drive safety, efficiency and customer satisfaction while coordinating with sales and admin teams.

Applicants should demonstrate proven leadership, organisational ability and strong computer literacy. A track record in logistics or removals is highly regarded, with a focus on cost control and policy

Qualifications

• Proven leadership skills.
• Proven organizational/planning ability.
• The ability to liaise with sales, admin and operational personnel.
• Computer literacy.

Responsibilities

• Control and manage a superior service delivery to clients.
• Manage Branch operations, labour and vehicle resources to achieve delivery and service objectives.
• Lead operations personnel ensuring adherence to standard procedures.
• Plan, manage and review fleet repairs and maintenance.

Skills

Leadership

Organizational planning

Liaising with sales/admin/ops

Computer literacy

Job description

Grace Group’s Removals division is seeking a Branch Operations Manager to oversee service delivery, resource planning, and workforce leadership across a busy removal operation in Australia. You will drive safety, efficiency and customer satisfaction while coordinating with sales and admin teams.

Applicants should demonstrate proven leadership, organisational ability and strong computer literacy. A track record in logistics or removals is highly regarded, with a focus on cost control and policy