Operations Lead - Airport Catering & On-Time Service

dnata catering; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free parking

Meals provided

Uniforms

EAP 24/7

Career development

Job summary

dnata catering in Sydney seeks an Operations Leading Hand to oversee daily catering activities, ensure on-time servicing of aircraft, and lead a team to deliver high safety and service standards. You will coordinate resources, train staff, and perform driver/marshaller duties as needed.

The role requires strong leadership, clear communication, and a hands-on, proactive approach in a fast-paced environment. Competitive pay and benefits accompany this on-site position.

Qualifications

• Leadership and organisational skills are essential.
• Excellent communication and interpersonal abilities are required.
• Experience in fast-paced, operational environments is expected.
• Commitment to safety, compliance and high service standards.

Responsibilities

• Lead and coordinate catering operations to ensure on-time aircraft servicing.
• Supervise, train and support team members.
• Lead by example by performing Driver/Marshaller duties when required.
• Allocate resources and manage workflow to meet operational targets.
• Monitor team performance, productivity and compliance.
• Complete required reporting and administrative tasks.
• Maintain safety, quality and regulatory standards (HACCP, WHS, etc.).
• Provide professional communication and customer service.

Skills

Leadership

Communication

People management

Safety compliance

Adaptability

Tools

Driver's license

Job description

dnata catering in Sydney seeks an Operations Leading Hand to oversee daily catering activities, ensure on-time servicing of aircraft, and lead a team to deliver high safety and service standards. You will coordinate resources, train staff, and perform driver/marshaller duties as needed.

The role requires strong leadership, clear communication, and a hands-on, proactive approach in a fast-paced environment. Competitive pay and benefits accompany this on-site position.