Operations Executive

Cartology - Part Of The Woolworths Group; Sydney; Hybrid; AUD 80,000 - 110,000; Full time

Job summary

Cartology - Part Of The Woolworths Group is seeking an Operations Executive in Sydney for a permanent, hybrid position. You will partner with sales teams, clients and agencies to ensure excellent client experience through all stages of campaigns—from inception to post-campaign service.

You will manage end-to-end campaigns, inventory, bookings and production workflows, while building strong internal relationships and delivering timely reports on capacity and status.

Qualifications

• Experience in campaign operations and client servicing is beneficial.
• Clear communication and organisational skills are essential.
• Ability to influence and maintain relationships with stakeholders and clients.
• Understanding of shopper path to purchase and media implications.

Responsibilities

• End to end campaign management for all client and agency campaigns for their designated sales team.
• Management of the inventory and availability for sale.
• Bookings process management including creation, approval & processing.
• Responsible for production workflow management and reporting on statuses and SLAs.
• Build relationships and partnering with internal stakeholders to drive Cartology's business requirements.
• Reporting on campaign workflows and capacity including adherence to required timeframes.

Skills

Excel

Word

PowerPoint

Communication

Organisation

Stakeholder management

Campaign operations

Sh opper media knowledge

Tools

Excel

Word

PowerPoint

Job description

• Join our Sydney team in a permanent position

• Join our Sydney team in a permanent position
• Hybrid working environment
• Exciting opportunity to work for one of Australia's retail media pioneers!

We are Cartology

Cartology is one of Australia's leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and comprehensive closed loop reporting to help FMCG brands grow. With Cartology, brands can drive real customer impact in the moments that matter most, because we get customers.

Cartology is truly pioneering the future of Retail Media, creating, shaping and leading this new industry that connects brands to customers in new and exciting ways.

Be nothing but yourself in a culture that is inclusive and innovative. Work as part of an ambitious, smart and passionate team and belong to something meaningful as part of the Woolworths Group.

What you’ll do

The Operations Executive is a pivotal role working within multiple facets of the campaign operations process. Partnering with key stakeholders, including their designated sales team and relevant clients and agencies. The role is responsible for ensuring excellence in client experience by having a client centric focus and acting as one touch point providing support pre, during and post campaigns for clients and agencies. This is facilitated through seamless campaign management from inception, bookings, through to production, implementation and post campaign service.

Key responsibilities of the role include

• End to end campaign management for all client and agency campaigns for their designated sales team
• Management of the inventory and availability for sale
• Bookings process management including creation, approval & processing
• Responsible for production workflow management and reporting on statuses and SLA's
• Build relationships and partnering with internal stakeholders to drive Cartology's business requirements
• Reporting on campaign workflows and capacity including adherence to required timeframes

What you’ll bring

• Knowledge of Excel, Word & Powerpoint is essential
• Media Operations, Shopper, Customer, Trade Marketing or Agency experience within the FMCG environment is highly desirable
• Clear communication and organisational skills
• Demonstrated ability to influence, establish and maintain strong relationships with stakeholders and clients
• Understanding of the shopper path to purchase and media that impacts decisions

What you’ll experience

• Develop your career in an organisation that gives you the time and space to think creatively and strategically
• Feel supported and empowered by your leaders
• A truly unique opportunity to be involved in creating, shaping and leading the new retail media industry
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'

Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

You can learn more about working with us on LinkedIn or via www.wowcareers.com.au.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.