Client Partnerships Executive

Cartology; Sydney; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Rewards program

Wellbeing programs and Sonder app

Progressive leave policy

Job summary

Cartology, Australia’s leading retail media business powered by the Woolworths Group, seeks a Client Partnership Executive to support the sales team in delivering impactful campaigns and building strong client relationships from brief to results. Hybrid role in Surry Hills with WFH flexibility.

Join a fast-paced, innovative team and contribute to revenue growth in retail media. The role involves collaboration across marketing, operations and bookings, with Salesforce data input and compliance

Qualifications

• Experience in a sales support or customer service role.
• Proficiency with Google Docs, Sheets and Slides.
• Strong analytical skills and ability to relate online metrics to business results.
• Ability to anticipate both client and sales team needs.
• Multitask and prioritise projects with focus on delivering results.

Responsibilities

• Support the team in briefing campaigns across bookings and production.
• Manage relationships between vertical and operations teams.
• Deliver compliance reporting and escalate issues as needed.
• Assist with Salesforce data input, financial reporting and media schedules.
• Maintain sales support materials and coordinate new content with marketing.

Skills

Sales support

Google Suite

Analytical skills

Client relationship management

Multitasking

Written and verbal communication

Tools

Google Docs

Google Sheets

Google Slides

Salesforce

Job description

• Join Australia’s retail media leader
• 6 month fixed-term contract
• Hybrid role based in Surry Hills with WFH flexibility

We are Cartology Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and comprehensive closed loop reporting to help brands grow. With Cartology, brands can drive real customer impact across the shopper journey.

Cartology is truly pioneering the future of Retail Media, creating, shaping and leading this new industry that connects brands to customers in new and exciting ways. Be nothing but yourself in a culture that is inclusive and innovative. Work as part of an ambitious, smart and passionate team and belong to something meaningful as part of the Woolworths Group.

What you’ll do

Join Cartology’s dynamic Sales team as a Client Partnership Executive, where you’ll play a pivotal role in supporting the sales team to deliver impactful retail media campaigns and foster strong client relationships from initial brief to successful results. This is a unique opportunity to contribute directly to client success and revenue growth within a fast-paced, innovative environment.

• Supporting the team in briefing campaigns across bookings team and production
• Managing the relationship between vertical and operations teams
• Delivering compliance reporting and escalating any issues or concerns
• Supporting the team with Salesforce data input, financial reporting, media schedule creation and assist in pipeline management
• Maintaining inventory of sales support materials, wiki, ensuring all resources are current and accurate, and coordinate the creation of new materials with marketing
• Supporting Client Partnership Managers with deck creation, client meeting preparation and compliance reporting and elevate any issues or concerns

What you’ll bring

• Experience in a sales support or customer support/service role preferably within the media or tech industry
• Proficiency in full Google suite, with high level confidence in Google Docs, Google Sheets and Google Slides
• Strong analytical skills and an understanding of how online performance metrics link to commercial business metrics
• Ability to anticipate both client and sales team needs
• Ability to multitask and prioritise various projects simultaneously with a focus on delivering results
• Able to showcase professionalism through written and verbal content, at home and in office

What you’ll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• A truly unique opportunity to be involved in creating, shaping and leading the new retail media industry.
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• Feel supported and empowered by your leaders
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

[1] See how we’re creating better experiences together, for a better tomorrow

[2] Discover more opportunities with Woolworths Group

References

Visible links

• https://www.woolworthsgroup.com.au/au/en/our-impact/sustainability.html
• https://careers.woolworthsgroup.com.au/en_GB/apply/search-jobs