Client Partnerships Executive

Cartology - Part of the Woolworths Group; Sydney; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Rewards program

Wellbeing programs (Sonder app)

Progressive leave policy

Job summary

Cartology - Part of the Woolworths Group is seeking a Client Partnership Executive in Sydney for a hybrid role combining sales support and client relationship management. You will help deliver retail media campaigns, manage internal stakeholder relations, and contribute to reporting and compliance.

This is a 6-month fixed-term contract within Australia’s leading retail media team. The role emphasizes supporting the sales pipeline, deck preparation, and accuracy in marketing materials while

Qualifications

• Experience in a sales support or customer support/service role preferably within the media or tech industry.
• The role requires strong analytical skills and the ability to connect online performance metrics to business results.
• Ability to anticipate both client and sales team needs and to manage multiple tasks effectively.
• Professional written and verbal communication, in both home and office settings.
• Experience using Google Docs, Sheets and Slides to support campaigns and reporting.

Responsibilities

• Support the sales team in briefing campaigns across bookings, production, and materials.
• Manage relationships between vertical and operations teams.
• Deliver compliance reporting and escalate issues or concerns.
• Assist with Salesforce data input, financial reporting, media schedule creation, and pipeline management.
• Maintain inventory of sales materials and coordinate creation of new materials with marketing.
• Support Client Partnership Managers with deck creation and client meeting prep.

Skills

Sales support experience

Customer service

Analytical skills

Anticipate client & sales team needs

Multitask & prioritize

Professional written & verbal content

Tools

Google Docs

Google Sheets

Google Slides

Job description

• Hybrid role based in Surry Hills with WFH flexibility
• Join Australia’s retail media leader
• 6 month fixed-term contract

We are Cartology

Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and comprehensive closed loop reporting to help brands grow. With Cartology, brands can drive real customer impact across the shopper journey.

Cartology is truly pioneering the future of Retail Media, creating, shaping and leading this new industry that connects brands to customers in new and exciting ways. Be nothing but yourself in a culture that is inclusive and innovative. Work as part of an ambitious, smart and passionate team and belong to something meaningful as part of the Woolworths Group.

What you'll do

Role: Join Cartology's dynamic Sales team as a Client Partnership Executive, where you'll play a pivotal role in supporting the sales team to deliver impactful retail media campaigns and foster strong client relationships from initial brief to successful results. This is a unique opportunity to contribute directly to client success and revenue growth within a fast-paced, innovative environment.

• Supporting the team in briefing campaigns across bookings team and production
• Managing the relationship between vertical and operations teams
• Delivering compliance reporting and escalating any issues or concerns
• Supporting the team with Salesforce data input, financial reporting, media schedule creation and assist in pipeline management
• Maintaining inventory of sales support materials, wiki, ensuring all resources are current and accurate, and coordinate the creation of new materials with marketing
• Supporting Client Partnership Managers with deck creation, client meeting preparation and compliance reporting and escalating any issues or concerns

What you’ll bring

• Experience in a sales support or customer support/service role preferably within the media or tech industry
• Proficiency in full Google suite, with high level confidence in Google Docs, Google Sheets and Google Slides
• Strong analytical skills and an understanding of how online performance metrics link to commercial business metrics
• Ability to anticipate both client and sales team needs
• Ability to multitask and prioritise various projects simultaneously with a focus on delivering results
• Able to showcase professionalism through written and verbal content, at home and in office

What You'll Experience

• A truly unique opportunity to be involved in creating, shaping and leading the new retail media industry.
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• Feel supported and empowered by your leaders
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.