Operations Coordinator (Heart Health Check)

Victor Chang Cardiac Research Institute Limited; Sydney; Híbrido; AUD 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary packaging and benefits

Resumo da oferta

Victor Chang Cardiac Research Institute is seeking an Operations Coordinator for the Heart Health Check program in Sydney. You will manage bookings, data, equipment logistics and stakeholder communication, ensuring testing days run smoothly, with occasional on-site support as needed.

This desk-based role requires strong organisation, accuracy and client service. You will join a collaborative team in a hybrid Sydney-based position, with training provided and opportunities to engage across NSW and

Qualificações

• At least three years' experience in administration, coordination or a similar role.
• Highly organised and able to manage multiple priorities with limited supervision.
• Excellent attention to detail and accuracy across data entry, reporting and record-keeping.
• Strong customer service skills and ability to communicate warmly and professionally with a variety of stakeholders.
• Comfortable learning new technology and using Microsoft Outlook, Word and Excel.
• Hold a current unrestricted NSW driver's licence and are comfortable driving the program vehicle when required.
• Interested in community health and willing to complete training and occasionally support regional, interstate or on-site testing activities.

Responsabilidades

• Managing the program's booking calendar, including cancellations, rescheduling and updates for clients and partners.
• Coordinating testing-day arrangements with external partners and ensuring everyone has clear and timely information.
• Maintaining accurate booking, participant and program data across approved systems and spreadsheets.
• Compiling program data and coordinating the delivery of client reports.
• Managing stocktakes, equipment preparation, dispatch, collection, returns and readiness for testing days.
• Researching prospective clients and community partners and maintaining accurate records of potential opportunities.
• Supporting outreach, introductory meetings, site visits, proposals and follow-up communication.
• Providing broad administrative and operational support to the Manager, Heart Health Check.

Conhecimentos

Administrative experience

Coordination

Customer service

Data management

Privacy and confidentiality

Communication

Attention to detail

Ferramentas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Operations Coordinator (Heart Health Check)

Victor Chang Cardiac Research Institute – Sydney CBD NSW

Operations Coordinator – Heart Health Check

Fulltime Permanent

Hybrid, Darlinghurst, Sydney, NSW

Reporting to: Manager, Heart Health Check

About you

You are an organised and proactive coordinator who enjoys keeping busy programs running smoothly. You take pride in getting the details right, communicating clearly and making sure clients, colleagues and partners have the information they need. Comfortable working independently, you can balance competing priorities, anticipate potential issues and adapt when plans change. You are also friendly and professional, with the confidence to build positive relationships across phone, email and face-to-face interactions.

The role

As our Operations Coordinator – Heart Health Check, you will provide the administrative, logistical and operational support that keeps our mobile Heart Health Check program moving across NSW and interstate. This is primarily a desk-based coordination role encompassing bookings, data management, equipment logistics, stakeholder communication and business development administration. You will be a key day-to-day contact for clients, participants and internal stakeholders, helping ensure every testing day is well planned and supported. Following training and a competency assessment, you may also occasionally assist at testing days when operationally required.

What we will trust you with

• Managing the program's booking calendar, including cancellations, rescheduling and updates for clients and partners
• Coordinating testing-day arrangements with external partners and ensuring everyone has clear and timely information
• Maintaining accurate booking, participant and program data across approved systems and spreadsheets
• Compiling program data and coordinating the delivery of client reports
• Managing stocktakes, equipment preparation, dispatch, collection, returns and readiness for testing days
• Researching prospective clients and community partners and maintaining accurate records of potential opportunities
• Supporting outreach, introductory meetings, site visits, proposals and follow-up communication
• Providing broad administrative and operational support to the Manager, Heart Health Check, while helping resolve day-to-day issues proactively

Does this sound like you?

• At least three years' experience in administration, coordination or a similar role
• Highly organised and can confidently manage multiple priorities with limited supervision
• Excellent attention to detail and accuracy across data entry, reporting and record-keeping
• Strong customer service skills and ability to communicate warmly and professionally with a variety of stakeholders
• Comfortable learning new technology and using Microsoft Outlook, Word and Excel
• You can handle sensitive information appropriately and understand the importance of privacy and confidentiality
• Hold a current unrestricted NSW driver's licence and are comfortable driving the program vehicle when required
• You are interested in community health and are willing to complete training and occasionally support regional, interstate or on-site testing activities

About us

The Victor Chang Cardiac Research Institute (the Institute) is dedicated to finding cures for cardiovascular disease and is one of the most respected heart research facilities in the world. Renowned for the quality of its breakthroughs, the Institute was established in 1994 and has grown to a team of more than 200 researchers from around the globe, working across five divisions.

A global centre-of-excellence, it integrates Cardiac Physiology and Transplantation, Developmental and Stem Cell Biology, Molecular Cardiology and Biophysics, Structural and Computational Biology, as well as Vascular Biology. At the Institute, we translate our discoveries into new diagnostics, prevention, and treatment of cardiovascular disease - reducing the incidence, severity, and impact of heart disease.

What you will be proud of

Being part of an Institute that is not only dedicated to finding cures for cardiovascular disease, but one that also strives to ensure our employees and students enjoy an engaging and safe working environment. We are committed to creating a diverse, equitable and inclusive workplace because we believe it is fundamental to delivering on our purpose. We also value and acknowledge the unique skills and knowledge of First Nations peoples. Our Reflect Reconciliation Action Plan (RAP) outlines the steps we are taking to build cultural awareness across the Institute, support First Nations career pathways in medical research, and collaborate with communities to improve First Nations heart health. We welcome applicants from all backgrounds, identities and thinking styles and are committed to providing a fair, respectful and equitable process. If you require any reasonable adjustments to support your participation in any stage of the recruitment process, please let us know.

What we offer

• Salary packaging (including a $15,900 tax-free component, plus meal and entertainment allowances, holiday accommodation/venue hire plus many more).
• Banking & lifestyle benefits with Commonwealth Bank, including lending offers, discounts from participating retailers and financial wellbeing webinars.
• Fitness Passport
• Excellent environment with new state-of-the-art equipment.
• Collaborative team environment
• Continuous learning and development opportunities

We are only accepting applications from candidates with full working rights in Australia.