Operations Coordinator - Acacia Ridge

Pickles; Brisbane; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Leave days bonus

Cash vouchers

Study assistance

Parental leave

Referral bonus

Employee assistance program

Job summary

Pickles is seeking a reliable, friendly, and quick-learning professional for the Acacia Ridge branch in Queensland to cover hands-on operations and administration in a fast-moving environment. The role is permanent, full-time, Monday to Friday from 8:00am to 5:00pm, offering stability and variety.

You will liaise with stakeholders, manage asset quality and stock control, coordinate auctions and administration, and ensure safety and compliance across daily operations.

Qualifications

• Current Valid Manual Drivers License (essential)
• Forklift license desirable but not essential
• Previous experience in high-volume reception or customer service
• Exceptional customer service skills and ability to build strong relationships
• Proficient Microsoft Office skills, clear and effective communication

Responsibilities

• Stakeholder & customer liaison: build relationships with vendors, branch teams, national teams, customers and buyers
• Asset quality & rectification coordination: oversee asset quality control and coordinate rectifications
• Stock control & operational support: manage stock control, reporting, stocktakes and reconciliations
• Auction & administrative coordination: complete auction-related administration accurately and within deadlines
• Safety & compliance: follow WHS requirements and maintain safety in operations

Skills

Manual license

Forklift license

Customer service

Job description

ABOUT THE ROLE

Permanent | Full-Time | Monday-Friday

We're on the lookout for a reliable, friendly, and quick learner to join our team at Acacia Ridge branch, Queensland (4110). This is a hands-on, fast-moving role across operations and administration, with operations taking the lead. You'll step into a permanent, full-time position (Monday-Friday, 8:00am-5:00pm) that offers both stability and variety.

Attention to detail, strong communication, and a can-do attitude are essential. Ready to bring energy and precision to a fast-paced team?

What you will do:

• Stakeholder & customer liaison - Build and maintain strong relationships with vendors, branch teams, national teams, customers, and buyers. Act as the key contact for operational queries, providing clear, courteous, and professional communication in person, over the phone, and via email.
• Asset quality & rectification coordination - Oversee asset quality control, ensuring accurate advertisements and high-quality photographs. Coordinate asset rectifications by liaising with preparation teams and suppliers to ensure repair work meets required standards.
• Stock control & operational support - Manage stock control processes including reporting, stocktakes, and reconciliations, and provide general operational support to the wider team as required.
• Auction & administrative coordination - Complete all auction-related administration accurately and within deadlines, including data entry, managing incoming mail, coordinating couriers, and ensuring office supplies are maintained.
• Safety & compliance - Follow WHS requirements at all times, maintaining a strong focus on safety in daily operations.

ABOUT YOU

To be successful in this role, you will need to have the following skills and experience:

• Current Valid Manual Drivers License (essential)
• Forklift license (desirable but not essential)
• Previous experience in a high-volume reception or customer service position
• Exceptional customer service skills and the ability to build strong relationships
• Proficient Microsoft Office skills
• Clear and effective communication skills
• Strong problem solving and conflict resolution skills
• Excellent attention to detail and time management skills
• Ability to work autonomously without close supervision

WORKING AT PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.

Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

• Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying period
• Cash vouchers and formal recognition awards
• Study assistance to support relevant courses or qualifications with robust career pathways available
• Paid parental leave for primary and secondary carers
• Bonus for referring talented people who join and succeed at Pickles
• Access to the employee assistance program for you and your family

Our Commitment

We value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.

Only suitable candidates will be contacted. Reference and criminal history checks apply.
Internal applicants must have completed 6 months' probation.

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