Team Leader - Industrial Sales Coordination

Pickles; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Up to five extra leave days per year +

Annual bonus after qualifying period

Cash vouchers and recognition awards

Study assistance for relevant courses

Paid parental leave

Refer-a-talent bonus

Employee assistance program

Job summary

Pickles in Melbourne is seeking an experienced Industrial Sales Coordinator to lead a team responsible for coordinating the sale of industrial assets. The role combines field and office work, with occasional outdoor duties and travel.

You will guide daily priorities, engage with customers and internal teams, and ensure accurate asset records and documentation. A solid industrial background and leadership experience are essential for success.

Qualifications

• Experience leading a team in industrial asset sales or a similar setting.
• Solid understanding of industrial equipment and asset condition assessment.
• Strong customer service focus with ability to manage enquiries and escalations.
• Ability to coordinate multiple stakeholders and maintain accurate records.
• Comfort with CRM systems and reporting to support sales activity.

Responsibilities

• Lead and develop the team, set priorities, coach staff and drive performance.
• Maintain asset records, sale documents, catalogues, pricing support and data.
• Manage enquiries and escalations, update CRM interactions and alert agents.
• Check asset descriptions, condition, and provide feedback to Operations.
• Support sale preparation, inspections and auctions, linking Operations with Sales.
• Streamline processes, ensure compliance and deliver commercial outcomes.

Skills

Leadership

Team coordination

Industrial equipment knowledge

Customer service

Stakeholder management

CRM systems

Job description

ABOUT THE ROLE

Permanent | Full-Time | Monday-Friday

Know industrial equipment and know how to lead a team? This could be your next move. Join our Industrial Sales Coordination team in Altona North, VIC 3025 and use your experience to lead the coordination of industrial asset sales in a fast-moving operational environment. A strong industrial background is essential.

You will work across the office and yard to support the preparation and sale of industrial assets. The role includes outdoor work when required and occasional travel. You will:

• Lead and develop the team – Set daily priorities, allocate work, coach team members and maintain a positive, high-performing culture.
• Keep sales administration sharp – Maintain accurate asset records, sale documents, catalogues, pricing support, systems, reporting and data.
• Deliver standout service – Manage enquiries and escalations, update CRM interactions and alert Sales Agents to future opportunities.
• Put your industrial knowledge to work – Check asset descriptions, damage and photos, provide practical feedback to Operations, and assist with registration issues, minor repairs, transport measurements and Auction Insight reviews.
• Drive strong sale outcomes – Be the branch contact for industrial asset queries, connect Operations with Sales and VM teams, and support sale preparation, off-site inspections and auctions.
• Improve how we work – Streamline processes, maintain compliance and service standards, and partner across sales, operations, finance and customer support to solve issues and deliver commercial results.

ABOUT YOU

You know industrial equipment, understand fast-paced operations and can bring out the best in a team. Your experience may come from industrial or machinery sales, a mechanical trade or workshop, equipment hire, transport, earthmoving or another asset-focused environment. You will bring experience leading, mentoring or coordinating people, along with:

• Confident leadership – You can set priorities, coordinate work and coach people to deliver strong results.
• Practical industrial knowledge – You understand trucks, machinery, earthmoving equipment or other industrial assets and can confidently assess descriptions, condition and operational requirements.
• Commercial and customer focus – You understand how responsive service, accurate information and practical advice contribute to successful sales and long-term customer relationships.
• An organised approach – You can manage competing priorities, deadlines, records and stakeholder expectations without losing accuracy or attention to detail.
• Clear communication and systems confidence – You build productive relationships with customers, vendors, sales teams, operational staff, transport providers and other stakeholders. You are also comfortable maintaining accurate records, using business systems and supporting reporting, quality and compliance requirements.
• A continuous improvement and safety mindset – You identify better ways of working and deliver practical, safe and commercially focused outcomes.

WORKING AT PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.

Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

• Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying period
• Cash vouchers and formal recognition awards
• Study assistance to support relevant courses or qualifications with robust career pathways available
• Paid parental leave for primary and secondary carers
• Bonus for referring talented people who join and succeed at Pickles
• Access to the employee assistance program for you and your family

Our Commitment

We value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.

Only suitable candidates will be contacted. Reference and criminal history checks apply.
Internal applicants must have completed 6 months’ probation.

Visit our website at ****************** to find out more!