Operations Coordinator

Frymate International; Newcastle-Maitland; On-site; AUD 52,000 - 76,000; Full time

Job summary

Frymate International in Raymond Terrace, NSW, is seeking an Operations Coordinator to bridge customers, production floor and supply chain, managing inquiries, pricing up custom projects, and ensuring production runs smoothly from raw materials to final delivery.

The role requires experience in manufacturing or fabrication, strong negotiation and customer service skills, and proficiency with MS Office and basic accounting apps; laser cutting experience is a plus.

Qualifications

• Experience in manufacturing or steel/metal fabrication.
• Experience with job estimation, quoting, or production planning.
• Laser cutting experience highly regarded but not mandatory.
• Strong communication, negotiation and customer service skills.
• Excellent organisational skills with the ability to manage priorities and deadlines.
• Familiar with Microsoft Office and accounting/payments apps.

Responsibilities

• Liaise with clients, negotiate pricing and terms, and build relationships.
• Coordinate raw material procurement and inventory for production.
• Organise local and regional delivery of orders to meet deadlines.
• Prepare and issue invoices on completion or milestones.
• Review drawings to estimate production times and costs for laser-cutting projects.

Skills

Manufacturing

Quoting

Production planning

Laser cutting

Negotiation

Customer service

Organizational skills

MS Office

Accounting apps

Communication skills

Job description

Frymate International – Raymond Terrace NSW

We are a dynamic and growing manufacturing business based in Raymond Terrace, Newcastle, seeking a dedicated Operations Coordinator to join our team. If you have a background in manufacturing, fabrication, or supply chain, and thrive in a fast-paced environment, this is an opportunity to take ownership of a pivotal role within our business.

The Role:

Reporting to owner, you will be the bridge between our customers, production floor, and supply chain. Your primary focus will be managing incoming enquiries, pricing up custom projects, and ensuring our production runs smoothly from raw material to final delivery.

Key Responsibilities:

• Customer Negotiations: Liaise with clients, negotiate pricing and terms, and build strong, lasting customer relationships.
• Supply Chain Management: Coordinate raw material procurement and inventory levels to ensure production has what it needs, when it needs it.
• Logistics & Dispatch: Organize and schedule efficient local and regional delivery of completed orders to meet customer deadlines.
• Issue Invoice: Prepare and issue accurate invoices to clients upon completion or agreed milestones of orders.
• Laser Cutting Estimations: Review drawings and specifications to accurately estimate production times, material usage, and costs for laser-cutting projects.

To Be Successful, You Will Need:

• Proven experience in a manufacturing, or steel/metal fabrication environment.
• Demonstrated experience with job estimation, quoting, or production planning (laser cutting experience highly regarded but not mandatory).
• Strong communication, negotiation, and customer service skills.
• Excellent organizational skills with the ability to manage competing priorities and tight deadlines.
• Familiar computer and Microsoft Office skills, along with experience using accounting apps and payment apps.