Operations Coordinator

Zweck; Gold Coast City; On-site; AUD 75,000 - 105,000; Full time

Job summary

Roof Ninjas is seeking an Operations Coordinator to act as the glue between estimating, site teams and head office support. You’ll take handover from estimators and ensure every job is set up, documented, scheduled, inspected, and running smoothly so supervisors can lead crews and projects stay on track.

This role rewards practical, process-driven professionals who enjoy the admin side of construction, understand real-world job flow, and can keep people on-side and processes aligned across

Qualifications

• 2+ years in construction coordination or field operations
• Strong understanding of job flow, compliance, and scheduling
• Proficient in job management systems
• On-site and in-office ability to inspect and report
• Excellent communication and follow-up skills
• Respects deadlines and thrives under pressure

Responsibilities

• Prepare job packs and upload documentation post-estimating
• Maintain trade schedules and allocate crews across jobs
• Conduct basic site inspections (pre-start, progress, completion)
• Write up minor quotes, scopes, and variations for approval
• Be the liaison for payroll, HR, and safety queries from the field
• Support supervisors with admin, scheduling and resourcing
• Own the flow of information between crews, systems, and head office

Skills

Coordination experience

Scheduling

Site inspections

Documentation

Communication skills

Tools

Job management systems

Job description

Zweck is an internal Group Services division that partners with Aizer Group. We are recruiting an enthusiastic Operations Coordinator for our partnerRoof Ninjas.

About Us

Roof Ninjas are the Masters of all forms of Metal Roofing. Backed by over 15 years of experience and part of the Aizer Group, we’re known for our precision, performance, and professionalism across residential, commercial, and insurance sectors. From emergency repairs to full re-roofs, we deliver results that are built to last and finished to impress.

We are looking for an Operations Coordinator to become the glue between our estimating, site teams, and head office support. If you thrive on structure, pace, and making sure things don’t slip through the cracks, you’ll fit right in.

About the Role

This role is the operational backbone of our projects, reporting directly to the General Manager. You’ll take the handover from Estimators and ensure every job is set up, documented, scheduled, inspected, and running smoothly - so our supervisors can lead crews and our projects can stay on track.

It’s ideal for someone who loves the admin side of construction, understands how jobs flow in the real world, and knows how to keep people on-side and processes aligned.

Responsibilities

• Prepare job packs and upload documentation post-estimating
• Maintain trade schedules and allocate crews across jobs
• Conduct basic site inspections (pre-start, progress, completion)
• Write up minor quotes, scopes, and variations for approval
• Be the liaison for payroll, HR, and safety queries from the field
• Support supervisors with admin, scheduling and resourcing
• Own the flow of information between crews, systems, and head office

About You

You're proactive, practical, and process-driven. You're not afraid of a spreadsheet, a site visit, or a phone call with a client or subcontractor. You keep jobs moving and admin tight. You can juggle scheduling, paperwork, and crew queries without dropping the ball - or the vibe.

Must haves:

• 2+ years in construction coordination, project admin or field operations
• Strong understanding of job flow, compliance, and scheduling
• Proficient in job management systems
• Comfortable on‑site and in‑office—able to inspect and report
• Strong communication and follow‑up skills
• Respects deadlines and thrives under pressure

Nice to haves:

• Exposure to metal roofing, insurance repair, or subcontractor coordination
• WHS understanding or safety admin experience
• Experience working with offshore admin support or Shared Services

Equal Opportunity

Roof Ninjas is committed to building a diverse and inclusive workforce. As an Equal Employment Opportunity (EEO) employer, we welcome applications from all backgrounds including Aboriginal and Torres Strait Islander peoples, people of all genders, and individuals from diverse cultural and linguistic backgrounds.