Operations & Compliance Lead - Food Manufacturing

Chang Sheng Food Factory / Dolce Sogno Pty Ltd; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Chang Sheng Food Factory / Dolce Sogno Pty Ltd in Wetherill Park, NSW, seeks an Office Manager to be the administrative backbone of our operations. You’ll link the factory floor, management, suppliers, customers and regulators, handling customer service, e-commerce orders, bookkeeping, payroll, and compliance.

You’ll manage Shopify/Wix channels, use Xero and MYOB for accounting, and oversee HACCP/SQF paperwork, permits and safety inductions in a fast-growing food manufacturing environment.

Qualifications

• Experience managing customer accounts and online order processing.
• Familiar with Shopify and Wix platforms for catalog updates.
• Proficient in Xero and MYOB for accounting.
• Knowledge of HACCP/SQF compliance is desirable.

Responsibilities

• Serve as the primary contact for customer inquiries, processing orders across channels.
• Manage day-to-day bookkeeping, accounts payable/receivable and data entry in Xero/MYOB.
• Coordinate payroll verification under relevant Award and visa checks via VEVO.
• Maintain HACCP/SQF paperwork, permits, and waste management documentation.
• Oversee cold-chain logistics with refrigerated transport partners and safety inductions.

Skills

Customer service

Accounts management

Payroll processing

Bilingual English/Chinese

Education

Certificate/Degree in Office Administration

Tools

Xero

MYOB

Shopify

Wix

Job description

Chang Sheng Food Factory / Dolce Sogno Pty Ltd in Wetherill Park, NSW, seeks an Office Manager to be the administrative backbone of our operations. You’ll link the factory floor, management, suppliers, customers and regulators, handling customer service, e-commerce orders, bookkeeping, payroll, and compliance.

You’ll manage Shopify/Wix channels, use Xero and MYOB for accounting, and oversee HACCP/SQF paperwork, permits and safety inductions in a fast-growing food manufacturing environment.