Operations Manager

Talent Connect Australia; Sydney; On-site; AUD 90,000 - 150,000; Full time

Job summary

Talent Connect Australia in Sydney seeks an experienced Operations Manager to oversee receiving, warehousing and distribution at our Sydney facility, ensuring operational excellence and strict compliance with company policies.

You will lead a cross-functional team, optimise processes, manage inventory controls, coordinate with agencies, and maintain a safe, clean, secure site while delivering exceptional service to customers.

Qualifications

• Experience in logistics, warehousing, or operations management in a cold food-related industry.
• Strong leadership and team management skills.
• Excellent organisational and problem-solving abilities.
• Proficiency with inventory and warehouse management systems.
• Excellent communication and interpersonal skills.
• Commitment to safety, security, and operational excellence.

Responsibilities

• Oversee receiving, warehousing, maintenance, and dispatch operations.
• Develop and enforce policies and procedures to achieve operational outcomes.
• Ensure service levels and processes meet company standards.

Skills

Logistics management

Warehousing leadership

Operations management

Inventory management systems

Team leadership

Safety compliance

Job description

We are seeking an experienced and proactive Operations Manager to oversee and optimise all aspects of receiving, warehousing, and distribution operations at our Sydney facility. This role requires a dynamic leader with strong organisational skills and the ability to ensure operational excellence while maintaining compliance with company policies and procedures.
Your day to day will include:

Operational Oversight:

• Lead all receiving, storage, maintenance, and dispatch operations.
• Develop and enforce company policies and procedures to achieve desired operational outcomes.
• Ensure service levels and operational processes meet company standards.

Inventory Management:

• Ensure accurate and efficient management of goods entering and leaving the Sydney facility.
• Maintain proper inventory controls in compliance with company policies.
• Schedule and manage agency staff for tasks such as container unloading, labeling, and other resource-intensive operations.

Customer Support:

• Address and resolve customers' urgent requirements effectively.
• Ensure all customer needs are met through accurate communication and execution of processes.

Vendor Compliance:

• Oversee incoming goods inspection and ensure all items are checked, recorded, and documented promptly in accordance with company standards.

Staff Management and Development:

• Enhance staff performance through coaching, counselling, and disciplinary measures as needed.
• Promote a collaborative and high-performing work environment.

Site Security and Maintenance:

• Maintain a safe, secure, and clean facility, ensuring compliance with safety standards.
• Uphold policies, procedures, and communication to ensure equipment and offices are properly maintained and secure.

Qualifications and Skills:

• Proven experience in logistics, warehousing, or operations management, in a cold food-related industry.
• Strong leadership and team management skills.
• Exceptional organisational and problem-solving abilities.
• Proficiency in inventory and warehouse management systems.
• Excellent communication and interpersonal skills.
• Commitment to safety, security, and operational excellence.