Operations & Change Leader - Systems & Process Improvement

Quay Appointments Pty; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

Quay Appointments Pty is seeking an Office & Continuous Improvement Manager to own office operations and drive business system improvements. You will coordinate initiatives across compliance, processes and admin while partnering with senior stakeholders to embed new ways of working.

The role focuses on coordinating implementations, improving processes, and ensuring effective user adoption across the business in a hybrid Sydney CBD setting.

Qualifications

• Experience coordinating office operations and admin tasks.
• Experience supporting system implementations.
• Comfort working with senior stakeholders.
• Commercially minded with strong organisational skills.

Responsibilities

• Coordinate and drive operational and continuous improvement initiatives.
• Oversee day-to-day office administration.
• Support system implementations and process changes.
• Work with stakeholders to define requirements and actions.
• Develop documentation and user guides.

Skills

Business operations

Stakeholder management

Project coordination

Change management

Process improvement

Documentation

Compliance

Job description

Quay Appointments Pty is seeking an Office & Continuous Improvement Manager to own office operations and drive business system improvements. You will coordinate initiatives across compliance, processes and admin while partnering with senior stakeholders to embed new ways of working.

The role focuses on coordinating implementations, improving processes, and ensuring effective user adoption across the business in a hybrid Sydney CBD setting.