Operations Assistant

Eastman Electrical; Bega; On-site; AUD 70,000 - 80,000; Full time

Benefits offered by this job

Fuel Card

Job summary

Eastman Electrical, a well-established electrical contracting business based in Bega, seeks an organised operations support person to work closely with the owner, scheduler and accounts team. You’ll juggle Simpro tasks, supplier calls and paperwork while moving jobs forward and keeping records current.

The role is hands-on and not desk-only, with time split between office, store, and field communication. A current driver’s licence is required; prior Simpro, Xero, and Google Workspace experience

Qualifications

• Organised with reliable follow-through.
• Current driver’s licence.
• Experience with Simpro or similar field software.
• Familiar with Xero or similar accounting software.
• Proactive communication with tradespeople, suppliers and customers.

Responsibilities

• Directly support the owner and scheduler to chase outstanding tasks.
• Keep jobs moving by coordinating materials and information.
• Process invoicing and assist with overdue accounts.
• Provide scheduling support to book and confirm work.
• Manage stock receiving, purchasing and occasional site deliveries.
• Prepare technical submissions and paperwork with essential bodies.
• Maintain Simpro data and keep records up to date.
• General office support including phones and customer communications.
• Lodging applications with Essential Energy or councils.

Skills

Organised

Follow-through

Communication

Trade liaison

Driver's licence

Tools

Simpro

Xero

Google Workspace

Job description

$70-80K + Super | Full Time, Bega Based, Monday to Friday

Eastman Electrical is a well-established electrical contracting business based in Bega, servicing the Bega Valley and surrounding regions. We deliver residential and commercial electrical services including solar and batteries, data and communications, security and EV charging.

We're looking for an organised, practical person to join our office team in a hands-on operations support role. You'll work directly with the business owner and alongside our scheduler and accounts staff to keep jobs moving, clear bottlenecks and stay on top of the paperwork that sits behind a busy electrical contractor.

About the Role:

This is not a desk-only admin job. Part of your week is at a computer in Simpro and Xero, part of it is on the phone to technicians and suppliers, and part of it is in the store receiving deliveries, and preparing stock for techs.

The common thread is follow-through: picking up loose ends, chasing them to a finish, and making sure nothing stalls because nobody followed up.

Key Responsibilities:

Working directly with the owner: chasing outstanding tasks, following up loose ends and closing them out

Keeping jobs moving: chasing materials, information, paperwork and site access so technicians aren't held up, and following up with field staff on anything outstanding

Invoicing and accounts support: making sure completed jobs are closed out and invoiced promptly, and helping follow up overdue accounts

Scheduling support: helping book and confirm work, keep the day moving, and react to changes as they arise

Stock and purchasing: receiving deliveries, keeping van and maintenance stock organised and topped up, raising purchase orders, and occasional site deliveries and pickups

Technical submissions and paperwork: preparing and lodging connection applications and forms with Essential Energy and similar bodies, and keeping compliance records current

Maintaining Simpro (our job management software) : job statuses, notes and documentation up to date so the team can see where every job is at

General office support: phones, customer communication and administration as needed

About You:

Organised, with reliable follow-through. If you take something on, it gets finished

Comfortable dealing directly with tradespeople, suppliers and customers, and prepared to chase people politely and persistently

Practical, and happy to move between the office, the store and the phone through the day

Able to work without constant direction, and to ask when you don't know rather than guess

Current driver's licence

A trade or construction background (trade counter, parts interpreting, stores, or admin for a contractor) is a strong advantage but not essential

Job management software such as Simpro or similar

Xero or similar accounting software

Google Workspace (Docs, Sheets, Calendar, Gmail)

Purchasing, stock control or stores work

Lodging applications or paperwork with Essential Energy, councils or similar bodies

These are ideal, not essential. We'll train the right person on our systems.

What We Offer:

A broad, hands-on role with real responsibility in an award-winning local business (NECA Small Business of the Year 2026, Highly Commended for Small Project of the Year 2025)

A place in an established team of more than 15 tradespeople and office staff, with a supportive office crew around you

Modern technology and solid systems

Ongoing investment in good gear, training and the latest technology to make the job easier

Fuel Card (to cover reasonable travel to work)