Operations & Admin Lead: Automate & Improve Processes

Woods & Co; Ringwood; Presencial; AUD 75.000 - 80.000; Jornada completa

Descripción de la vacante

Woods & Co Recruitment is seeking an Admin Operations Officer in Ringwood, NSW, to become the operational backbone of the business. You will own day-to-day administration, coordinate quotes and invoicing, and support service delivery while collaborating with leadership.

This role offers scope to streamline processes, implement technology, and drive AI initiatives in a growing plumbing company with a collaborative culture. Competitive salary and long-term opportunity on offer.

Formación

• 3+ years in Administration, Operations or Office Management.
• Strong customer service with proactive, solutions-focused mindset.
• Excellent organisational skills with strong attention to detail.
• High level of computer literacy across MS Office and cloud-based systems.
• Interest in technology, automation and AI tools to streamline processes.
• Ability to build strong relationships with internal and external stakeholders.
• Excellent communication skills.

Responsabilidades

• Manage day-to-day administration and operational support.
• Coordinate scheduling, job creation, quotations and invoicing.
• Act as first point of contact for customer enquiries via phone and email.
• Liaise with technicians, suppliers and clients to ensure seamless service delivery.
• Prepare quotations, reports, compliance documentation and client paperwork.
• Drive continuous improvement through process efficiencies, automation and AI initiatives.

Conocimientos

3+ years admin/ops

customer service

organisational skills

computer literacy

tech/AI interest

stakeholder relationships

communication skills

Herramientas

Simpro

Descripción del empleo

Woods & Co Recruitment is seeking an Admin Operations Officer in Ringwood, NSW, to become the operational backbone of the business. You will own day-to-day administration, coordinate quotes and invoicing, and support service delivery while collaborating with leadership.

This role offers scope to streamline processes, implement technology, and drive AI initiatives in a growing plumbing company with a collaborative culture. Competitive salary and long-term opportunity on offer.