Operations Admin & Bookkeeping Specialist

Pronto Express Plumbing; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Pronto Express Plumbing is seeking an energetic office administrator to support the Director and the broader team in Sydney. This hands-on role covers office administration, job scheduling, bookkeeping and compliance, with no two days the same.

You will manage calls and emails, create and track plumbing jobs in Fergus, handle quotations, invoices and payments, process payroll and BAS, and maintain WHS records. A proactive team player with strong organization will fit well.

Qualifications

• Experience in administration and bookkeeping, ideally within a trades or services business.
• Confident using Xero, Dext and Fergus (or similar job management software).
• Strong organisational skills and ability to manage competing priorities.
• Clear communicator liaising with customers, technicians and suppliers.

Responsibilities

• Manage daily office administration and provide support to the Director.
• Answer calls, monitor emails and respond to customer and supplier enquiries.
• Create, schedule and manage plumbing jobs in Fergus, including allocating work to technicians and tracking job progress.
• Prepare and send quotations, invoices and reports, and follow up outstanding payments.
• Process supplier bills and receipts through Dext and Xero, reconcile accounts and manage accounts payable and receivable.
• Prepare and process payroll, superannuation, BAS, IAS and TPAR.
• Support HR administration, including employment contracts, onboarding and inductions.
• Maintain WHS documentation, licences and compliance records.
• Coordinate insurance renewals, vehicle registrations and fuel card administration.
• Maintain organised company records in OneDrive and SharePoint.

Skills

Administration

Bookkeeping

Payroll

HR administration

WHS

Tools

Xero

Dext

Fergus

OneDrive

SharePoint

Job description

Pronto Express Plumbing is seeking an energetic office administrator to support the Director and the broader team in Sydney. This hands-on role covers office administration, job scheduling, bookkeeping and compliance, with no two days the same.

You will manage calls and emails, create and track plumbing jobs in Fergus, handle quotations, invoices and payments, process payroll and BAS, and maintain WHS records. A proactive team player with strong organization will fit well.