Operational Services Officer

Darling Downs Hospital and Health Service; Toowoomba Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

Diverse and inclusive culture

Wellbeing programs (EAP)

Private health insurance discounts

Fitness Passport

Job summary

Darling Downs Health in Toowoomba region is seeking an Operational Services Officer to help create safe, clean and well‑functioning healthcare environments that support patients, visitors and frontline teams. You'll contribute by maintaining essential services and providing practical support across hospital operations to ensure smooth daily functioning.

You will collaborate with clinical staff, prioritise tasks, follow safety requirements and bring a resilient, proactive approach to a diverse

Qualifications

• Experience or knowledge of operational support services in a healthcare or similar environment.
• Strong teamwork, communication and customer service skills.
• Ability to prioritise tasks, follow safety requirements and work across varied duties.
• Resilience, initiative and a commitment to continuous learning.

Responsibilities

• Help maintain clean, safe and welcoming spaces for patients, visitors and staff.
• Support patient movement, comfort and clinical teams through practical, person-centred assistance.
• Ensure equipment, supplies and operational services are available when and where they're needed.
• Contribute to quality, safety and service standards that keep healthcare services running smoothly.

Skills

Operational support services

Teamwork

Customer service

Safety compliance

Multi-tasking

Job description

Join Darling Downs Health as an Operational Services Officer in the Darling Downs region and help create a safe, welcoming and well-supported environment for patients, visitors and staff. Working across essential support services, you'll play a hands‑on role in keeping healthcare facilities running smoothly while contributing to positive experiences and better care outcomes every day.

What Your Day Could Look Like

As an Operational Services Officer, you'll help create safe, clean and well‑functioning healthcare environments that support patients, visitors and frontline teams. From maintaining essential services to providing practical support across hospital operations, you'll contribute to experiences and outcomes that make a real difference every day.

Every Day, You'll Contribute By

• Helping maintain clean, safe and welcoming spaces for patients, visitors and staff.
• Supporting patient movement, comfort and clinical teams through practical, person‑centred assistance.
• Ensuring equipment, supplies and operational services are available when and where they're needed.
• Contributing to quality, safety and service standards that keep healthcare services running smoothly.

Let's talk about you!

You're someone who takes pride in helping others and understands that every role contributes to quality patient care. With compassion, integrity and respect at the centre of everything you do, you stay calm under pressure, work well as part of a team and bring a positive, solutions-focused approach. You'll value the opportunity to support your community through reliable service that helps patients feel safe, comfortable and cared for.

Here's What Will Help You Thrive In This Role

• Experience or knowledge of operational support services in a healthcare or similar environment.
• Strong teamwork, communication and customer service skills.
• Ability to prioritise tasks, follow safety requirements and work across varied duties.
• Resilience, initiative and a commitment to continuous learning.

You’ll stand out from the crowd if you have experience working across multiple operational service areas and/or experience supporting healthcare environments.

Most importantly, you’ll be passionate about making a meaningful difference while living the Darling Downs Health values of Compassion, Integrity, Dignity, Innovation and Courage.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you’re ready to make a meaningful impact and grow your career in a place that values people and purpose, we’d love to hear from you.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

Occupational group Health - Health Service Support