Operational Services Officer

Queensland Health; Kingaroy; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

Career pathways

Diversity and inclusion

EAP access

Private health insurance discounts

Fitness Passport

Job summary

Darling Downs Health seeks an Operational Services Officer to help create safe, clean and well‑functioning healthcare environments across our facilities. You will support patients, visitors and frontline teams through practical, person‑centred assistance and ensure essential services run smoothly.

You will contribute daily by maintaining welcoming spaces, assisting patient movement, and ensuring equipment and supplies are available while upholding safety and quality standards that underpin great

Qualifications

• Experience or knowledge of operational support services in a healthcare or similar environment.
• Strong teamwork, communication and customer service skills.
• Ability to prioritise tasks, follow safety requirements and work across varied duties.
• Resilience, initiative and a commitment to continuous learning.

Responsibilities

• Maintaining clean, safe and welcoming spaces for patients, visitors and staff.
• Supporting patient movement, comfort and clinical teams through practical, person-centred assistance.
• Ensuring equipment, supplies and operational services are available when and where they're needed.
• Contributing to quality, safety and service standards that keep healthcare services running smoothly.

Skills

Operational support services

Teamwork

Communication

Customer service

Prioritisation

Safety compliance

Resilience

Continuous learning

Job description

Join Darling Downs Health as an Operational Services Officer in the Darling Downs region and help create a safe, welcoming and well-supported environment for patients, visitors and staff. Working across essential support services, you'll play a hands‑on role in keeping healthcare facilities running smoothly while contributing to positive experiences and better care outcomes every day.

What your day could look like

As an Operational Services Officer, you'll help create safe, clean and well‑functioning healthcare environments that support patients, visitors and frontline teams. From maintaining essential services to providing practical support across hospital operations, you'll contribute to experiences and outcomes that make a real difference every day.

Every day, you'll contribute by:

• Helping maintain clean, safe and welcoming spaces for patients, visitors and staff.
• Supporting patient movement, comfort and clinical teams through practical, person‑centred assistance.
• Ensuring equipment, supplies and operational services are available when and where they're needed.
• Contributing to quality, safety and service standards that keep healthcare services running smoothly.

Let's talk about you!

You're someone who takes pride in helping others and understands that every role contributes to quality patient care. With compassion, integrity and respect at the centre of everything you do, you stay calm under pressure, work well as part of a team and bring a positive, solutions‑focused approach. You'll value the opportunity to support your community through reliable service that helps patients feel safe, comfortable and cared for.

Here's what will help you thrive in this role:

• Experience or knowledge of operational support services in a healthcare or similar environment.
• Strong teamwork, communication and customer service skills.
• Ability to prioritise tasks, follow safety requirements and work across varied duties.
• Resilience, initiative and a commitment to continuous learning.

You'll stand out from the crowd if you have experience working across multiple operational service areas and/or experience supporting healthcare environments.

Most importantly, you'll be passionate about making a meaningful difference while living the Darling Downs Health values of Compassion, Integrity, Dignity, Innovation and Courage.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region,fromTaroom in the north to Texas in thesouth,our purpose is to ensure accessible and sustainable care.It'scomplex, challenging work that makes a real difference – and the career possibilities are endless.

Whetheryou'rea doctor, nurse, allied health professional, facilities team member,or administrator,you'llsee your impact firsthand.Here,you'llfind opportunities that simplydon'texist elsewhere: the chance to lead initiatives, develop specialties, andembraceresponsibilities that would take years toaccessin larger health services.

Darling Downs Healthis where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

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