Operational Services Officer - Cleaner

Queensland Health; Toowoomba Regional; On-site; AUD 42,000 - 64,000; Full time

Job summary

Darling Downs Health in Toowoomba is seeking an Operational Services Officer (Cleaner) to help create a clean, safe and welcoming environment for patients, visitors and staff. You will perform high-quality cleaning, waste management and infection control tasks, supporting positive experiences and the wellbeing of the community.

Join a supportive team and play a visible role in delivering quality healthcare across our regional health service.

Qualifications

• Experience in cleaning services or ability to learn healthcare cleaning standards.
• Strong commitment to safety, infection control and quality service delivery.
• Excellent teamwork and a respectful, customer-focused approach.
• Reliability, flexibility and ability to manage priorities with minimal supervision.

Responsibilities

• Delivering high-quality cleaning and waste management services that support safe healthcare environments.
• Maintaining infection control and workplace safety standards that help protect patients, visitors and colleagues.
• Building positive relationships through respectful, responsive customer service and teamwork.
• Taking pride in your work, adapting to changing priorities and supporting smooth hospital operations.

Skills

Cleaning experience

Infection control

Teamwork

Customer service

Reliability & flexibility

Job description

Join Darling Downs Health as an Operational Services Officer (Cleaner) in Toowoomba and help create safe, welcoming spaces for patients, visitors and staff. This is a hands-on role where your work directly supports quality healthcare every day. Be part of a supportive team, build meaningful connections, and take pride in making a visible difference across one of Queensland’s leading regional health services.

What your day could look like

As an Operational Services Officer (Cleaner), you'll help create a clean, safe and comfortable environment that supports patient care and positive experiences across the hospital. Working alongside a supportive team, your contribution will directly impact the wellbeing of patients, visitors and staff while helping maintain the high standards our community relies on.

Every day, you'll contribute by:

• Delivering high-quality cleaning and waste management services that support safe healthcare environments.
• Maintaining infection control and workplace safety standards that help protect patients, visitors and colleagues.
• Building positive relationships through respectful, responsive customer service and teamwork.
• Taking pride in your work, adapting to changing priorities and supporting the smooth operation of hospital services.

Let's talk about you!

You're someone who takes pride in a job done well and understands that the little things can make a big difference to someone's day. You bring compassion, integrity and dignity to every interaction, whether you're supporting colleagues or helping create a welcoming space for patients and visitors. You'll enjoy working as part of a team, stay focused in a fast-paced environment and be motivated by the knowledge that your work contributes to quality healthcare outcomes.

Here's what will help you thrive in this role:

• Experience in cleaning services, or the ability to quickly learn healthcare cleaning standards.
• A strong commitment to safety, infection control and quality service delivery.
• Excellent teamwork skills and a respectful, customer-focused approach.
• Reliability, flexibility and the ability to manage competing priorities with minimal supervision.

You'll stand out from the crowd if you have experience in healthcare, aged care or other customer-focused environments and/or training related to cleaning, safety or infection control.

Most importantly, we're looking for someone who is passionate about supporting others, takes pride in their work and is committed to making a positive difference every day.

Together, you'll help deliver safe, respectful and compassionate healthcare experiences for our community.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region,fromTaroom in the north to Texas in thesouth,our purpose is to ensure accessible and sustainable care.It's complex, challenging work that makes a real difference – and the career possibilities are endless.

Whetheryou'rea doctor, nurse, allied health professional, facilities team member,or administrator,you'llsee your impact firsthand.Here,you'llfind opportunities that simplydon'texist elsewhere: the chance to lead initiatives, develop specialties, andembraceresponsibilities that would take years toaccessin larger health services.

Darling Downs Healthis where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.