Operational Services Officer

Aged & Community Services Australia; Toowoomba Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

EAP

Private health insurance discounts

Fitness Passport

Job summary

Darling Downs Health is hiring an Operational Services Officer to help create safe, welcoming and efficient healthcare environments across the region. You will support patients, staff and visitors through essential services, working with a supportive team to make a meaningful difference every shift.

In this hands-on role you’ll help keep services running smoothly by providing clean, safe and supportive environments, assisting with patient movement, transport and facility operations as part of a

Qualifications

• Experience or knowledge of operational, environmental or support services in healthcare.
• Strong teamwork, safety and quality standards.
• Proactive, adaptable and keen on continuous learning.
• A current C Class driver's licence and ability to do manual handling and shift work.

Responsibilities

• Support safe, welcoming and well-maintained healthcare environments and patient experiences.
• Assist with patient movement, transport and non-clinical support activities.
• Deliver cleaning, catering and operational support meeting hygiene and infection control standards.
• Collaborate to keep equipment, facilities and daily operations reliable and ready.

Skills

Allied Health

Innovation

Adaptability

Decision Making

Clinical Works

Continuous Training

Essential Services

Facilities Management

Hygiene & Infection Control

Public Services

Nursing Home Care

Operational Support

Analysis

Driving

Team Work

Safety Principles

Tools

Manual Handling

Job description

Health, Medical & Pharmaceutical
Source: uWorkin

Skills Required: Allied Health Innovation Adaptability Decision Making Skills Clinical Works Continuous Training Essential Services Management of Facilities Health Care Knowledge of Hygiene Infection Control Knowledge of Laws Manual Handling Management of Stress Public Services Nursing Home Care Operational Support and Analysis Driving Knowledge of Packaging and Processing Catering Activities Team Working Hard Work and Dedication Self Motivation Show Courage Safety Principles

JOB DESCRIPTION

Join Darling Downs Health as an Operational Services Officer and help create safe, welcoming and efficient healthcare environments across the Darling Downs region. In this hands‑on role, you’ll support patients, staff and visitors through a variety of essential services, working with a supportive team while making a meaningful difference every shift.

As an Operational Services Officer, you’ll help keep healthcare services running smoothly by creating clean, safe and supportive environments for patients, staff and visitors. From maintaining high service standards to assisting with patient support and facility operations, you’ll be part of a team that delivers essential outcomes every day.

Every day, you’ll contribute by:

• Supporting safe, welcoming and well‑maintained healthcare environments that enhance patient experiences.
• Assisting with patient movement, transport and non‑clinical support activities that help care teams deliver quality services.
• Delivering cleaning, catering and operational support services that meet safety, hygiene and infection control standards.
• Working collaboratively to ensure equipment, facilities and daily operations are reliable, efficient and ready when needed.

Let's talk about you!

You’re someone who takes pride in helping others and understands that every interaction contributes to a positive healthcare experience. You bring compassion, integrity and dignity to your work, stay calm under pressure and look for ways to improve how things are done. You’ll enjoy being part of a team where your contribution supports patients, colleagues and the broader community every day.

Here’s what will help you thrive in this role:

• Experience or knowledge of operational, environmental or support services, ideally within healthcare or a similar setting.
• Strong teamwork skills, with the ability to manage priorities and maintain high standards of safety and quality.
• A proactive approach, sound judgement and a commitment to continuous learning.
• A current C Class driver’s licence and the ability to undertake manual handling tasks and shift work requirements.

You’ll stand out from the crowd if you have experience working across diverse operational service functions and/or experience in health, aged care or community service environments.

Above all, you’ll bring the values we live by at Darling Downs Health: Compassion, Integrity, Dignity, Innovation and Courage.

Your work will help create safe, supportive environments where quality care can thrive.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region,fromTaroom in the north to Texas in thesouth,our purpose is to ensure accessible and sustainable care.It'scomplex, challenging work that makes a real difference – and the career possibilities are endless.

Whetheryou'rea doctor, nurse, allied health professional, facilities team member,or administrator,you’llsee your impact firsthand.Here,you’llfind opportunities that simplydon’texist elsewhere: the chance to lead initiatives, develop specialties, andembraceresponsibilities that would take years toaccessin larger health services.

Darling Downs Healthis where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

We’re building a welcoming, inclusive workplace where everyone feels safe, respected and supported.
Before you apply, please take a moment to read the attached documents to learn about the role and process.

The Queensland Government - East Toowoomba, QLD

The Queensland Government - East Toowoomba, QLD

The Queensland Government - East Toowoomba, QLD

The Queensland Government - East Toowoomba, QLD

Building skills and capacity in the aged care sector

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