Operational Services Officer

Darling Downs Hospital and Health Service; Miles; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development funding

Study leave and clear career pathways

EAP access

Private health insurance discounts

Fitness Passport

Job summary

Darling Downs Health seeks an Operational Services Officer to help maintain a safe, clean and welcoming healthcare environment across our facilities. You will contribute to the smooth operation of essential services, supporting patients, residents, visitors and staff with reliable, professional care.

In this casual, frontline role you will follow safety and infection control standards, work as part of a cohesive team, and stay adaptable in a busy environment.

Qualifications

• Experience in operational support services, healthcare, hospitality, aged care, or a similar environment.
• Strong ability to follow procedures and maintain safety and quality standards.
• Effective communication skills and a customer-focused approach.
• Flexibility to work varied shifts and undertake physically active duties.

Responsibilities

• Delivering reliable support services that keep healthcare environments running efficiently.
• Maintaining clean, safe, and comfortable spaces that enhance patient and visitor experiences.
• Following safety, hygiene, and infection control standards that protect community wellbeing.
• Providing professional and responsive support while contributing to a positive team culture.

Skills

Communication skills

Customer-focused

Adaptable

Team player

Flexibility

Education

Experience in operational support services or healthcare (not a degree)

Job description

Join Darling Downs Health as an Operational Services Officer in Oakey and help create a safe, welcoming, and well-supported environment for patients, residents, visitors, and staff. In this casual role, you'll contribute across a range of essential support services, working with a connected team that values reliability, care, and the positive difference great service makes every day.

What Your Day Could Look Like

As an Operational Services Officer, you'll help create a safe, clean, and welcoming environment for patients, residents, visitors, and staff. Working as part of a supportive team, you'll contribute to the smooth operation of essential services that help deliver quality care every day.

Every Day, You'll Contribute By

• Delivering reliable support services that keep healthcare environments running efficiently.
• Maintaining clean, safe, and comfortable spaces that enhance patient and visitor experiences.
• Following safety, hygiene, and infection control standards that protect community wellbeing.
• Providing professional and responsive support while contributing to a positive team culture.

Let's talk about you!

You're someone who takes pride in work that helps others. Reliable, respectful, and adaptable, you bring compassion, integrity, and dignity to every interaction. You enjoy being part of a team, stay organised in a busy environment, and understand the value of quality service in supporting positive healthcare outcomes.

Here's What Will Help You Thrive In This Role

• Experience in operational support services, healthcare, hospitality, aged care, or a similar environment.
• Strong ability to follow procedures and maintain safety and quality standards.
• Effective communication skills and a customer-focused approach.
• Flexibility to work varied shifts and undertake physically active duties.

You'll stand out from the crowd if you have experience in rural healthcare or aged care settings and/or additional training in infection control, food safety, or workplace health and safety.

Above all, you'll bring the values we live by at Darling Downs Health: compassion, integrity, dignity, innovation, and courage.

Together, you'll help create safe, supportive environments where quality care can flourish.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference - and the career possibilities are endless. Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services. Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take-home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'll love to hear from you.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

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Occupational group Health - Health Service Support