Operation Manager Part time

BSONS Group Pty Ltd; City of Melbourne; On-site; AUD 45,000 - 60,000; Part time

Job summary

`BSONS Group Pty Ltd` is seeking an experienced Operations Manager to own day-to-day operations in a hands-on, non-desk role. The successful candidate will lead a small team, ensure accurate order processing, efficient dispatch, and strict stock control while maintaining high customer service standards.

The role offers permanent part-time hours (Mon–Fri, 9:00am–3:00pm) and a practical path for improving systems in a growing wholesale environment.

Qualifications

• Experience in operations, warehouse, distribution or similar hands-on management role.
• Experience leading and developing a small team.
• Strong inventory management and stock control.
• Knowledge of order processing, warehousing, freight and dispatch.
• Forklift licence is required.
• Ability to work independently and make day-to-day operational decisions.

Responsibilities

• Manage the day-to-day operations of the business.
• Lead, support and coordinate a small team.
• Ensure customer orders are processed accurately and efficiently.
• Oversee picking, packing, freight and dispatch.
• Monitor outstanding orders and backorders through to completion.
• Maintain a high standard of customer service.
• Manage inventory accuracy, stock movements and stock availability.
• Coordinate cycle counts and investigate stock discrepancies.
• Coordinate warehouse and production priorities.
• Allocate daily workloads and monitor team productivity.
• Identify operational bottlenecks and implement practical improvements.
• Maintain an organised, efficient and safe workplace.
• Take ownership of operational issues through to resolution.
• Provide management with clear visibility of operational performance.

Skills

Operations management

Team leadership

Inventory management

Order processing

Warehousing

Forklift licence

Customer service focus

Organisational skills

Problem solving

Communication

Stock control

Job description

We are seeking an experienced, organised and hands‑on Operations Manager to take ownership of the day-to-day operations of our growing business.

This is an excellent opportunity for an experienced operations professional looking for a genuine management role with part‑time hours and no weekend work.

You will lead a small team and be responsible for ensuring customer orders are processed efficiently, customers receive excellent service, inventory is well controlled, warehouse and dispatch operations run smoothly, and the team remains organised and productive.

This is not a desk‑only management position. We are looking for someone who enjoys being involved in the operation, leading from the front and taking ownership of getting things done.

Key Responsibilities

• Manage the day‑to‑day operations of the business
• Lead, support and coordinate a small team
• Ensure customer orders are processed accurately and efficiently
• Oversee picking, packing, freight and dispatch
• Monitor outstanding orders and backorders through to completion
• Maintain a high standard of customer service
• Manage inventory accuracy, stock movements and stock availability
• Coordinate cycle counts and investigate stock discrepancies
• Coordinate warehouse and production priorities
• Allocate daily workloads and monitor team productivity
• Identify operational bottlenecks and implement practical improvements
• Maintain an organised, efficient and safe workplace
• Take ownership of operational issues through to resolution
• Provide management with clear visibility of operational performance

About You

We are looking for someone with:

• Previous experience in operations, warehouse, distribution or a similar hands‑on management role
• Experience leading and developing a small team
• Strong inventory management and stock control experience
• Good knowledge of order processing, warehousing, freight and dispatch
• A strong customer‑service focus
• Excellent organisational and time‑management skills
• Strong communication and people‑management skills
• A practical, hands‑on approach to problem solving
• Confidence using inventory and order‑management systems
• The ability to work independently and make day‑to‑day operational decisions
• A strong sense of ownership and accountability
• A current forklift licence

Experience within a wholesale, distribution, manufacturing, trade or warehousing environment will be highly regarded.

What We Offer

• Permanent part‑time position
• Monday to Friday, 9:00am to 3:00pm
• Genuine responsibility and autonomy
• A stable, hands‑on management position
• Opportunity to improve systems and operational processes
• Supportive small‑business environment
• Opportunity to grow with an expanding business