Operations Manager

Sunrise Hardware and Garden Products; Adelaide; On-site; AUD 110,000 - 140,000; Full time

Job summary

Sunrise Hardware & Garden Products, a well-established Australian import and wholesale business, seeks an experienced Operations Manager to lead our Direk warehouse and distribution operations. You will oversee day-to-day activities, ensuring safe, efficient operations from receiving to dispatch and customer delivery.

Collaborate with Purchasing, Sales and Transport to optimise stock, processes and cost. This hands-on leadership role requires a proactive, people-centric approach and a track

Qualifications

• Proven leadership experience within warehouse/logistics or similar operations.
• Ability to lead, coach and motivate a team in a fast-paced environment.
• Strong organisational and time management skills to prioritise competing demands.

Responsibilities

• Assist with daily management of warehouse and distribution operations to ensure timely, cost-effective order fulfilment.
• Lead and support the warehousing team alongside the Warehouse Manager to maintain a productive workplace culture.
• Drive processes across receiving, stock handling, picking, packing and dispatch.

Skills

Leadership experience

Team coaching

Organizational skills

Hands-on operations

Problem solving

Customer service

Verbal & written comms

ERP / inventory systems

Freight/logistics systems

Tools

MS Office

ERP systems

Inventory software

Forklift licence

Job description

Operations Manager – Warehouse & Distribution

Sunrise Hardware & Garden Products
Direk, Adelaide SA
Full-Time | Permanent

Sunrise Hardware & Garden Products is a well-established Australian import and wholesale business, proudly operating since 1983. As a major distributor of hardware, building supplies and garden products, we are looking for a reliable, capable and people-focused Operations Manager to join our busy team at our Direk warehouse.

This is a hands-on leadership role for someone who enjoys being on the floor, working alongside their team and making sure the operation runs safely, efficiently and to a high standard.

Working closely with our Warehouse Manager, you will play an important role in leading our warehouse and distribution operations, keeping product moving efficiently from receiving through to dispatch and ultimately to our customers.

About the Opportunity

As Operations Manager, you will be actively involved in the day-to-day running of the warehouse while providing strong leadership, direction and support to the team.

You will work closely with the Warehouse Manager and collaborate with our Purchasing, Sales and Transport teams to ensure products are received, stored, picked and dispatched on time, in full, in good condition and at the right cost.

This is an opportunity for an experienced leader who is ready to take ownership, solve problems, develop people and contribute to the broader success of the business.

Key Responsibilities

• Assist with the daily management of warehouse and distribution operations to ensure timely, efficient and cost-effective order fulfilment.
• Lead, coach and support the warehousing team alongside the Warehouse Manager, creating a positive, accountable and productive workplace culture.
• Drive warehouse and distribution processes across receiving, inbound inspections, stock handling, storage, picking, packing and dispatch.
• Coordinate effectively with freight providers and customers to ensure orders are dispatched and delivered efficiently.
• Maintain a strong focus on workplace health and safety, ensuring employees follow company policies, procedures and safe work practices.
• Take a hands‑on approach to daily warehouse operations, stepping in where required to support the team and keep operations moving.
• Maintain inventory accuracy through effective stock management, cycle counting and investigation of stock discrepancies.
• Identify, manage and implement warehouse systems and process improvements, including reviewing warehouse layouts and bin locations, implementing barcode scanning and improving ERP, inventory and freight system processes to increase efficiency, accuracy and productivity.
• Monitor operational standards and ensure agreed processes and expectations are consistently followed.
• Support a workplace culture built around teamwork, accountability, respect and continuous improvement.

The Person We’re Looking For

Calm, capable and a confident communicator.

We are looking for a strong people leader who knows how to bring out the best in a team.

You lead by example. You are visible, engaged and prepared to get involved rather than simply manage from behind a desk. You build respect through fairness, consistency and clear expectations, and you understand that people perform at their best when they know what is expected of them and feel supported to achieve it.

You will be comfortable working in a busy warehouse environment, making decisions under pressure and taking ownership when things don't go to plan.

You set high standards, hold people accountable and have the confidence to address issues when required. At the same time, you understand the importance of recognising good performance, developing your people and building a team that takes pride in what they do.

This role will suit someone who can balance structure with people leadership, someone who is organised and disciplined, but approachable and willing to listen.

You will also be someone who takes pride in their work, values a positive workplace culture and understands that strong performance and a healthy balance outside of work can go hand in hand.

As Operations Manager, you will become an important part of our management team, contributing to the broader success of Sunrise Hardware & Garden Products and helping us continue to improve the way we operate and grow.

Skills & Experience

• Proven leadership experience within a warehouse, logistics, distribution or similar operational environment.
• Demonstrated ability to lead, coach and motivate a team.
• Strong organisational and time management skills, with the ability to prioritise and manage competing demands.
• A practical, hands‑on approach to warehouse operations.
• Strong problem‑solving and decision‑making skills.
• A strong customer service focus and commitment to meeting customer expectations.
• Excellent verbal and written communication skills.
• Proficiency in MS Office, Excel, Word and experience working with ERP and inventory/warehouse management systems.
• Experience using freight booking, transport management or similar logistics systems.
• The ability to work autonomously while contributing effectively as part of a management team.
• A proactive, can‑do attitude with strong attention to detail.
• A sound understanding of warehouse safety, workplace procedures and Chain of Responsibility requirements.
• A valid forklift licence and current driver's licence.

Why Join Sunrise?

This is an opportunity to join an established and growing Australian business where your contribution will be visible and valued.

You will have the opportunity to work closely with an experienced management team, lead a dedicated warehouse team and play a genuine role in improving the way our operations perform.

If you are a hands‑on operations leader who enjoys working with people, solving problems and making things happen, we would like to hear from you.