Onsite IT Support Specialist - Windows/AD & O365

Balance Recruitment; Queensland; On-site; AUD 55,000 - 75,000; Full time

Job summary

Balance Recruitment is seeking an IT Support Specialist for an on-site role in Brookvale, Australia. The position covers 1st and 2nd line support, focusing on Windows/AD, password issues, connectivity, hardware, and cybersecurity within an Office 365 environment, with some Mac responsibilities.

The ideal candidate will have commercial IT support experience, relevant IT certifications, and a customer-centric mindset, ready to come onsite five days a week.

Qualifications

• Commercial IT support experience.
• IT certifications preferred.
• Happy to work onsite five days a week.

Responsibilities

• Provide 1st and 2nd line IT support.
• Resolve password issues, connectivity, and hardware problems.
• Maintain Windows-centric environment with AD and Office 365.
• Support Mac users as needed.

Skills

Windows

Active Directory

Office 365

Customer service

Mac support

Job description

Balance Recruitment is seeking an IT Support Specialist for an on-site role in Brookvale, Australia. The position covers 1st and 2nd line support, focusing on Windows/AD, password issues, connectivity, hardware, and cybersecurity within an Office 365 environment, with some Mac responsibilities.

The ideal candidate will have commercial IT support experience, relevant IT certifications, and a customer-centric mindset, ready to come onsite five days a week.