Onsite IT Support Engineer - Flexible Freelance/Part-Time

EIL Global; Newcastle-Maitland, Newcastle; On-site; AUD 40,000 - 60,000; Part time

Job summary

EIL Global is seeking an IT support engineer for on-site, dispatch-based work in East Maitland/Newcastle, NSW. The role covers desktop and network issue handling, OS installation, patching, and on-call ticket-based dispatch.

You will work freelance/part-time from client sites with SLA requirements for same-business-day and next-business-day support, and communicate in Business English plus local language.

Qualifications

• Experience troubleshooting desktop and network issues.
• Installing and upgrading operating systems.
• Installing and applying software and operating system patches.
• Business-level English communication.

Responsibilities

• Provide on-call, ticket-based dispatch support.
• Meet same-business-day (SBD) and next-business-day (NBD) service-level requirements.
• Work at client sites in East Maitland/Newcastle, NSW.

Skills

Desktop support

Networking basics

OS installation

Patching

Break-fix

Wi-Fi basics

LAN/WAN

Office 365

Business English

Job description

EIL Global is seeking an IT support engineer for on-site, dispatch-based work in East Maitland/Newcastle, NSW. The role covers desktop and network issue handling, OS installation, patching, and on-call ticket-based dispatch.

You will work freelance/part-time from client sites with SLA requirements for same-business-day and next-business-day support, and communicate in Business English plus local language.