Onsite Desktop Support Engineer | Windows & MS 365 Pro

Full Circle Partners; Perth; Vor Ort; AUD 72.000 - 88.000; Vollzeit

Benefits dieser Stelle

Base salary 80,000 AUD

Fully onsite south of the river

Exposure to project work

Supportive team

Zusammenfassung

Full Circle Partners is seeking a hands-on Desktop Support Engineer to join a close-knit team south of the river in WA. You will provide Level 1-2 onsite support for ~100 users, handle Windows and Microsoft 365 issues, and participate in project work such as device refreshes and migrations.

This permanent full-time role focuses on delivering reliable end-user support, owning tickets, and building Microsoft skills within a collaborative, growth‑oriented environment.

Qualifikationen

• 2+ years in a desktop support or service desk role.
• Solid experience with Windows and Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint).
• Exposure to Active Directory / Entra ID and Intune.
• Basic networking knowledge (DNS, DHCP).
• PowerShell or scripting exposure is a bonus.
• Strong customer service and communication skills.
• Able to prioritise and manage multiple requests.
• Comfortable working fully onsite south of the river.

Aufgaben

• Providing Level 1-2 onsite desktop and end-user support.
• Logging, managing and resolving incidents and requests through a ticketing system.
• Troubleshooting Windows devices, Microsoft 365 and peripherals such as printers and scanners.
• Handling user and access administration.
• Supporting device setup and management.
• Escalating complex issues to the wider IT team.
• Helping with occasional project work.
• Keeping support documentation accurate and up to date.

Kenntnisse

2+ years desktop support

Customer service

Communication

Prioritisation

Tools

Windows OS

Microsoft 365

Exchange Online

Teams

OneDrive

SharePoint

Active Directory / Entra ID

Intune

DNS / DHCP

PowerShell

Jobbeschreibung

Full Circle Partners is seeking a hands-on Desktop Support Engineer to join a close-knit team south of the river in WA. You will provide Level 1-2 onsite support for ~100 users, handle Windows and Microsoft 365 issues, and participate in project work such as device refreshes and migrations.

This permanent full-time role focuses on delivering reliable end-user support, owning tickets, and building Microsoft skills within a collaborative, growth‑oriented environment.