Oncology Day Hospital Operations Lead

Lift Cancer Care; Adelaide; Vor Ort; AUD 110.000 - 140.000; Vollzeit

Zusammenfassung

Lift Cancer Care Services is seeking an experienced operations professional to manage the day-to-day administration of a specialised oncology Day Hospital. You will work with the Operations Manager and senior leaders to ensure the service runs reliably, safely, and at pace, with a hands-on, execution-focused approach in a complex clinical setting.

Key responsibilities include driving operational performance across admin and Exercise Medicine services, optimising bookings, monitoring checklists,

Aufgaben

• Driving daily operational performance across administrative and Exercise Medicine services
• Optimising bookings, assessments, and overall clinic flow
• Providing direct, visible leadership to the admin team and setting clear daily priorities
• Monitoring operational checklists, confirmations, and follow-ups, and acting quickly when gaps appear
• Resolving patient concerns and operational issues as they arise
• Ensuring referrals, documentation, and appointment details are accurate and clinician-ready
• Monitoring daily financial processes, correcting errors promptly, and following up private health insurance excesses
• Supporting reconciliation and billing workflows across Medicare, private and compensable funding streams
• Developing, maintaining, and enforcing systems, policies, and procedures that support safe and efficient care
• Coordinating onboarding, training, and orientation for new staff
• Tracking mandatory competencies and credentialing requirements
• Supporting accreditation and NSQHS readiness through documentation, audits, and quality checks
• Acting as the first point of escalation for day-to-day operational issues and making timely decisions

Jobbeschreibung

Lift Cancer Care Services is seeking an experienced operations professional to manage the day-to-day administration of a specialised oncology Day Hospital. You will work with the Operations Manager and senior leaders to ensure the service runs reliably, safely, and at pace, with a hands-on, execution-focused approach in a complex clinical setting.

Key responsibilities include driving operational performance across admin and Exercise Medicine services, optimising bookings, monitoring checklists,